[Resolved] ICICI Bank — dp charges levied dp chgs till oct-17

pradeep.prabhu

from Bengaluru, Karnataka

Address:

560010

I have demat account since 2015. When opening the account, they said it is absolutely free and no annual charges. But now they have deducted 118/- and there is no intimation via sms, email. It only reflects in the transaction history. Kindly provide an explanation, if this is the case let me know and i will close the account and go for other free demat providers.

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Dec 31, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

ICICI Bank Customer Care's response Dear Pradeep.Prabhu,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4m1zs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

nmanojkr

from Mumbai, Maharashtra

My Account has also been debited (DMC/IN[protected] DP CHGS TILL OCT-17)without any intimation, if this demat account charges, i have never used this account and would request you to please get this account closed and reverse my money that has been debited..
How Could ICICI bank...debiting accounts without intimating the custometr..it is by chance i saw this entry and checked on Net.. ther may be thousands of customers who would never know this debit has been done in their accounts...Manoj

ICICI Bank Customer Care's response, Dec 1, 2017

Verified Support

Dear Manoj,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4m1zs_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team