I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL JUL-21'---- INR 275.33'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
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Sep 28, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
My name is Surjeet Singh and my account number is [protected]
Today 550.67 rs debited from my account without any notice when I search about that DP charges on Google it's about Share Market Charges may I know why should I need to pay this because as I remember ur agent open my direct account when I visit (2016I think) on ur mohali phase 7 Branch and he told me it's related to safe banking no one can hack ur account and also I didn't need to pay charges
Now I want ur bank refund all my amount which is debited without reason or else I need to see another options
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Today 550.67 rs debited from my account without any notice when I search about that DP charges on Google it's about Share Market Charges may I know why should I need to pay this because as I remember ur agent open my direct account when I visit (2016I think) on ur mohali phase 7 Branch and he told me it's related to safe banking no one can hack ur account and also I didn't need to pay charges
Now I want ur bank refund all my amount which is debited without reason or else I need to see another options
Contact Number:- [protected]