I have a demat account in icici bank for 5 years now. When i checked my bank transactions and i found that there is one debit transaction "dmc/[protected] dp chgs till may-18' — inr 826. When i opened the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Moreover, i am still using the demat account for purchase / sell my share and where i am paying brokerage charges as well. This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by icici bank
Regards,
Giribabu l
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Jul 30, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
ICICI Bank Customer Care's response Dear Giribabu l,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a56hb0) in the subject line of your email. Our official will assist you.
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