[Resolved]  ICICI Bank — Due to negligence and security problem of ICICI bank Various fraudulent transactions has been made

Address:

Faridabad, Haryana, 121002

Various fraudulent transactions has been made from my saving bank account between 4:11 Pm to 5:31 Pm on dated 05-10-15, amount of such transactions is Rs. 43, 030/- . While I have not transacted such type of transactions. Please let me know, without my consent, how the RD had broken? while I was not initiated any request from my registered mobile no and mail ID for broken of such RD. No prior confirmation taken from my side for such broken from ICICI, while before this you always ask for broken of RD/FD. I feel that all the act has been done from your negligence and security problem so ICICI is fully responsible for such loss. I have already lodged complaint through mobile banking vide complaint no. SR[protected] and SR[protected] Dated[protected]. Further, Please let me know first, request for generating 3D Security pin from which no? Is it initiated from my registered Mobile number and registered mail id? And further, all these details also lying with your system may be it can be leak out from your system or from your employee. So why should I wear this loss? And further on that day i.e. on 5th Oct I did not use my mobile and internet for banking I hope it is also in your record. And why you did not match the voice from your record??if third person call from another number than you should match the voice sample. If you have no voice record than you will be responsible for such loss. Please provide me all the call details if I was send request for any banking transection for such matter. Further, if any other person told you through phone banking for breaking RD in that case your responsibility is that you send a request no for such braking of RD over the registered mobile no and mail id before breaking of RD. So all the acts had done due to ICICI Security problem so ICICI will be fully responsible for such fraud.