ICICI Bank — easypay (citrus easypay)

Website:

eazypay.icicibank.com/homePage

I was transferring money on the Money2World portal to ICICI Canada account through the citrus easypay payment gateway. It finally resulted in an error. But the money is debited from my HDFC account and when I talk to the Money2World team, they say they have not received the payment. The status in Money2World portal says transaction cancelled.

Not sure what to do since I am in Canada now and not able to understand where my money is!!!

I want ICICI to take this as top priority to track down the payment and either refund or fulfill the transfer.