[Resolved]  ICICI Bank — Eazypay transaction issue

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Citrus Payment Solutions
Citrus Payment Solutions — About refund of 5000
M
Mohit raj op
Oct 4, 2022
Oct 5, 2022
Mark as Resolved

Hello
I made a payment of 5000 Inr on 25th September via net banking citruspay to my college regarding some kind of councelling stuff in the college and my payment was deducted and transaction was successful but my college doesn’t get any payment and dosent show any kind of success receipt against the payment i made
So i checked my college site and there my transaction status showing failed
So please refund my hard earned money asap please
I attached transaction detail with this email

My account no [protected]
Bank name SBI
My name Mohit Rajpurohit
Mobile no [protected]
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Nov 10, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0f0eo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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