ICICI Bank — EBA Charge deduction from Savings account

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There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N /[protected]' and the amount is 3538.93/- on dated 4th Feb 2023 which is quite high.
I had not done any trade in Icici direct from last 6 month

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience
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ICICI Bank customer support has been notified about the posted complaint.
 
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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