ICICI Bank Complaints & Reviews

Hi Team,

On February 1st 2023, Rs.1899 has been deducted from my account for PPL/WPP Renewal policy. I was never joined this policy but the amount got deducted without my concern.
Kindly refund the amount of Rs.1899 to my account and deactivate/remove that policy for my account if added.

Thank you !

Hi, I don't Apply Picture Drcard But Amount was deducted from my Account, What the Reason For Deduction Amount From Account

Feb2 was amount Deducted(588.82)

Hello,

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

31, 01, 2023
EBA/NSE M 2023021/[protected]

Not getting refunded, please advise.
Please refund that asap.

Regards,
Priti Chavan

Transaction date - 01/02/2023
Customer Name - Anuj Jain
Credit Card : xxxxx4004

My card was wrongly charged by amount 955.00 as convenience fee against the payment of 95500 to Ivy Proptech pvt. limited Bangalore.

On reaching out to Bank's customer care they stated that this is a convenience fee on rent pay.
I clarified that this is not a rent pay but payment to a merchant which was paid through a online link. There is no way for me to deduce that a payment link is a merchant link or rent pay link. I connected to customer care twice on 2/2/2023. The customer care executives refused to understand my point and disconnected the call in a rude manner. I insisted that bank should have notified at the time of payment if the payment will levy additional convenience fee and this additional charge levied is a surprise which I dispute.

In the light of above incident: I have 3 grievance from the ICICI bank

1) The customer will not know if a payment will incur addition charges from bank. This is anti-consumer behavior and borderline fraud to sneakily add convenience later to the transaction, and then hiding behind obscure policies.
2)I reached out to customer support twice. After a painful waiting period of close to 5 minutes both the times, the customer care executives failed to understand my issue and rudely disconnected the call after providing usual blurbs on policy
3) As per ICICI customer redressal policy "Customers are made completely aware of their rights so that they can opt for alternative remedies if they are not fully satisfied with our response or resolution to their complaint" The bank has not followed its own policy in this case and chose to disconnect the call instead.

I am politely requesting the bank to refund the incurred charges and taxes and if this needs to be taken up legally, I would also expect compensation for legal expenses and mental stress.

regards,

Anuj Jain
[protected]
anuj.[protected]@gmail.com

Why am i being charged iprugtp-nca charges when i have not opted for any such service?
Kindly investigate and credit back the amount

I have highlighted this concern too many times that i am receiving sms that request has been taken for bank account opening. But i have never requested it. It has been a month complaint given but no resolution provided multiple times taken follow up on the same. They just call and ask what's your issue sir after informing agent replies ok we will forward it but then no response. After highlighting multiple times they call

Account maintenance charges of Demat account paid on Dec 2022 still not updated in application shows 0 but when i asked to close my demat account 2 times the request taken but rejected by giving reason charges not paid. Just informing on call that its has been updated but after requesting account closure rejecting by giving reason charges not paid. Also, asking confirmation email from them that charge has been paid but not giving same thing on mail and arguing with me on call. Also they disconnected call

Money had been deducted twice from my Icici bank account I want my money back

ECSRTNCHGS271222_SR[protected]GST

Please change the delivery address of consignment no-EB[protected]IN
Update the delivery address..

Saurabh K Tiwari
7B/242 Vrindavan Yojna
Raibareilly Road
Lucknow, UTTAR PRADESH 226025
India
Phone number: ‪[protected]...

I hold a ICICI credit card. I had some o/s which couldn’t be paid due to covid related job loss. I kept paying some amount in interim and recently took a settlement. Also paid 1 instalment but unfortunate I lost my job again and I am requesting the company some extra time but the collection executive is harassing me. Calling my relatives, my wife and using bad language
I am forced to register a police complaint if this isn’t resolved

I followed all the steps and never be able to login to my account ever since I opened in August 2022.

This is the message I get when I try to login.

Your user ID has been disabled. You can unlock your user ID by generating your password online. Select 'Get Password' option below.

I followed the steps outlined and yet I get the same error. Called customer support multiple times and they were not...

I am holding Deep Discount Bonds issued by The ICICI Investors Services Ltd. in 1997. I have been trying to get the bond redempted, but am unable to do the same. I had approached ICICI bank branches Hyderabad. I have sent mail to Customer Service Manager, ICICI bank limited- as well, but I have not received any steps of the redemption process .
I therefore request through this message to kindly help me to get the bond redeemed
Thanking you,

My father purchases icici childern growth bond in yhe name of my brother its maturity is on 27/03/2023. I have tried reaching them on the email provide but there is no response from them.

I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges.
I have previously done multiple similar transactions with HDFC Bank but never faced such an issue. If ICICI Bank cannot afford No Cost EMI transactions, then it should inform before hand instead o[censored]sing such dirty tricks to extort money from its Customers. ICICI Bank should be penalized for using such Unfair Trade Practices.
If I had known before, I would have used my HDFC Card for the Transaction.

Dear ICICI team,
On 05-Jan- 2023 in the name of ECSRTNCHGS020123_SR[protected] an amount of 590 is deducted without any intimation.
Let me know the reason behind this auto-deduction.
In case any charges are applicable for some transaction. request you to upraise with the same. Else refund to be processed as soon as possible.

I am MEGHA GARG.
826.00 Rupees has been deducted from my account as DP CHGS TILL DEC-22) DP charges on 27/01/2023.
I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

My Account Number is[protected] and IFSC code is ICIC0003421.

Dear ICICI, i was just checking transactions of my account and found that Rs 826/- has been deducted from my account towards DP CHARGES TILL DEC-22.

I don't have any demat account active or have ever bought or sold shares through ICICI.

Request you to kindly return my money back. This is surely not a customer centric bank.

Need action on priority.

Number - [protected]
email id - patel.[protected]@gmail.com
date of incident - 27th Jan 2023

Good evening Sir/Ma'am,
I have ordered a product (Errorless Mathematics JEE Mains& Advanced 2022 - (Set of 2 Vol.) - NTA - Universal Books - Universal Self Scorer) of Rs 998 on[protected] then I returned the product on[protected]. But I still didn't get my refund.

Amazon initiated the refund on[protected] and it was expected to come on[protected].
Amazon gave me the reference id (HSBCN[protected]) but the (ICICI Bank) has still not credited the money.

So please I request you to do the need full and please solve my problem as soon as possible.

I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges.
I have previously done multiple similar transactions with HDFC Bank but never faced such an issue. If ICICI Bank cannot afford No Cost EMI transactions, then it should inform before hand instead o[censored]sing such dirty tricks to extort money from its Customers. ICICI Bank should be penalized for using such Unfair Trade Practices.

Myself Dilip Kumar S G, I have been with icici bank since 2014. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 January 2023. DMC/IN[protected] DP CHGS TILL D EC-22 is shown in the statement. So please make sure to credit the amount which has been debited from the account. Do the needful. Thank You.