[Resolved]  ICICI Bank — Ecs bouncing charges

My account number[protected]. I just forgot about my SIP date. I registered for ECS mandate for mutual fund SIP recently. Morning 8 am itself bank sent message for failed transaction. I don't know that fund has to be transferred one day before my SIP date. Totally 590*3 - 1770 debited for ECS bouncing charge. It's not fair. Since it is not even a loan, it is just an investment in mutual fund. Please repay my 1770.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Apr 23, 2021
Updated by senthilmech00008
I am ok with reprocessing of the ECS mandate if possible. Have sufficient fund now in my account. Please refund my ECS bouncing charge 590*3 - 1770
Apr 23, 2021
Updated by senthilmech00008
It is just two days from my SIP date. Kindly retrigger all three ECS mandates. Please refund 1770
Verified Support
Apr 25, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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