[Resolved]  ICICI Bank — Ecs return charges deducted

Address:Kolkata, West Bengal

Hi,

my name is Manisha Debnath, i'm having my salary account with ICICI Bank (Ac no[protected]
I have enabled ECS from this account for my home loan which is from SBI.
I have kept sufficient balance in my account and the ECS got cleared from ICICI also they have deducted some 393 rupees from my account for ecs return charges, and SBI also deducted 275 for ECS return charges.
so why this happent, and how i'll get back this money- 393+275=668 rupees.
I have tried calling my bank, nobody is picking the call, also icici helpdesk told me to contact my branch.
but as i'm out of station i'm not able to visit the branch.how to get this sorted?

Regards
Manisha
[protected]
[protected]@yahoo.co.in
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Debnath,

We have made a note of your contact details. Our official will contact you and assist.


Regards,
ICICI Bank Customer Service Team

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