[Resolved]  ICICI Bank — ECS Return charges deduction in Saving Account need to be reversal -Umapathy KJ-A/c No[protected]

Address:Port trust branch chennai

Dear Team,

Pl found the below, in total 23000/- has been deducted in my account due to ECS return charges, which is felt unusual and it is a huge hard earned money to get deducted from my account.

Account Holder Name : Umapathy Koneti Jayachandran
Account No:[protected]
Account type : Savings
Bank Branch : Chennai -Port trust branch(00565) (IFSC : ICIC0000565)
Registered email:
Registered Mobile no:

I have attached my detailed statement of accounts where 48000/- on 14.03.2021 has been credited and 23000/- has been debited for ECS return charges over the period

Currently I am living in Abroad, I wasn't able to make a written complaint to my ICICI branch in this regard.

The ECS has been deducted on my previous insurance policies, now all has been lapsed and no ECS in my account currently active.

Kindly consider this as my hard earned money. I was very much worried about the same . and i kindly apologies for the ECS request made with non sufficient balance in account to deduct the return charges.

PL consider the above and return the amount to my account, which is deducted for ECS return.
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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