ICICI Bank — ECS return charges during covid 19 period

Address:

Room no 3 Gohar Cottage Bahadur Mistry chawl, Cardinal gracious road, Chakala Andheri East Mumbai 400093

Dear colleagues,

My account got debited for the amount of around rs.8200 for ecs charge during this lockdown period. As per rbi emi' s are not supposed to be deducted and i have the whole responsibility of my family's living and the bank had deducted such a huge amount which is very needful right now.
I am requesting for the reverse of the ecs charged amount.
Regards,
Farhanaz shaikh