ICICI Bank — ECS return charges levied even after maintaining sufficient balance

Hi Team,
There are recurring transactions of value 13593 that executes every 5st day of month for EMI of loan taken from HDFC bank . Even though there is enough balance(Rs. 16000) in my account as of 6th May, 2022 my transactions were rejected and charged back 590 rupees for each ECS Bounce charges
+2 photos
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
May 09, 2022
Updated by Muskan Sippy
Hi Team,
My account is debited with ECS return charges even after having sufficient balance . Please resolve this and issue my refund

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2041
    Resolved
    14255
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information