[Resolved]  ICICI Bank — ecsrtnchg - 13-mar-18 + gst charges 472 debited from my account without reason.

Address: Bangalore, Karnataka, 560100

472 rupees debited from my account as ecsrtnchg - 13-mar-18 + gst charges. I called to customer care and they didn't tell any reason for that and asked me to go to nearest branch for solution as it will be debited for every month. I didn't understand why it will be debited every month without reason and it is very shameful icici is not have customer care for this issues.

If someone is looking for new salary account. Icici should be the last option. From my last 6 years experience with the account i irritated with the charges they put.
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May 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
ICICI Bank Customer Care's response
Dear Customer (sukumar7),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4zupe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
3 Comments

Comments

I recharged my Jio no thru Paytm UPI for 509 rs on 31 March 2018. Amount was deducted but recharge was not processed nor the refund initiated. Please resolve the issue ASAP.
Translation id: ICI40b21b884e2a4e868a7d1c556612bd22
ICICI Bank Customer Care's response, Apr 13, 2018
Verified Support
Dear Mayur Chhatraliya,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4zupe_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Not receiving OTP for online transactions I tried many times to buy in Flipkart
ICICI Bank Customer Care's response, Apr 13, 2018
Verified Support
Dear Last Name/Sir/Madam

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4zupe_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I also checked my account and got this :
ECSRTNCHG-30-Jul-18+GST
ICICI bank has unknowingly charged me 413 something rupees, 3 times in a month .
Before I stepped into ICICI banking i was clearly told that there are no charges for any transactions / yearly fees etc ..
but i dont know why they have charged me huge amount .
I am a student and cant bear such charges .
someone please help
thanks.

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