ICICI Bank Complaints & Reviews

Address: 560019

I lost my entire 10000 ruppes while transacting to a bank on 29 mar 2018. I didnt credit the money back still and neighter the one which is sent. Itshows transaction timed out attaching the reference number.
Please solve and return my money back
Its being 3 days and still it is pending. Please consider my complaint and kindly do the further ineed my money back or please credit it to the the account which i send please go through the ref number.
Imps txn ref[protected]
Thank you

Apr 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 04, 2018

Updated by alanbond007 My number: [protected]

Verified Support

Apr 04, 2018

ICICI Bank Customer Care's response Dear Customer (alanbond007),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ycrx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir/madam,

Please see below my request number and provide the status as soon as possible as i have not received any otp and did not provided the grid number to anyone, however, the attached fraud transactions have been done from my icici account.

Request #- sr[protected]

Kindly revert me at the earliest.

Do let me know if you need further information.

Thanks,
Deepak singh

May 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Deepak Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400072

The one of your bank have an atm in mumbai which is located in andheri sakinaka safedpool area..in that atm.. The atm place is not at all clean and and on the machine there is very dust is der, nd even in d evening there is no light is der in the atm but the atm is working but the owner of the dont put on the light also... Nd many of times the atm is being shut down. Hardly he open for 4 hrss in day.. But many of time the atm is being closed only.. And this is the only one atm atm in our area nd this is also giving proper service.. I hope so u will take action against tht atm

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Kanti Jain,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4y8ku) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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T

tashina tamreez

from Bengaluru, Karnataka

Apr 3, 2018

The withdrawl of money is happening as NFS/CASH WD as the transaction name without my knowledge.It Happened to me today. 1000/- is gone from my account.Can you Help me what is going on. I need the refund back urgently or advise if I have to give a complaint.
Attached the screen shot.

atm related - Comment #3057894 - Image #0

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ICICI Bank Customer Care's response, Apr 4, 2018

Verified Support

Dear Tashina Tamreez,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4y8ku_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 560038

I deposited a SBI cheque on 21st March 2018. On 23rd March bank calls me because of date not written this cheque can't be cleared & said they have returned it to CMH branch itself. First I went they said the cheque will be sent after 4 working days. Now after more than a week when I go to bank, bank says there is no record of the cheque in the system & they have lost the cheque itself.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Jalandhar, Punjab, 144040

Also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist relationship number: 4006729

Make sure to deactivate this plan asap, and refund my money. If not.. I will complaint against this in consumer court.
Thanks!
Sukhwinder s.

May 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Sukhwinder,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 07, 2018

Updated by Sukh.s I just want to refund my money and please tell me after how many days i get my money in my account.

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Address: 600024

Please ignore previous complaint wrongly i have selected infosys bpo service instead of icici bank.

I am uma deivasigamani, rs.826/- has been deducted from my account as dp charges [protected] dp charges till feb'18.
I have never activated and used my demat account till now, there was no prior notice. I have not received any deduction previously.

Message to my mobile. I need justice and my money back immediately to my account no.[protected]

ICICI Bank customer support has been notified about the posted complaint.

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Address: Ernakulam, Kerala

Hello sir,
Good morning!

My phone and wallet was lost on yesterday evening, so please block my atm card as soon as possible. Right now am working in uae. I dont have phone, i did not get any msgs from your side. So please contact me in my mail id. If any emergency please contact me my friend number. +[protected]

Account holder name : jithin joseph
Account number :[protected]
Ifsc code : icic0001951
Branch : nh bypass branch

Thanks & regards,
Jithin joseph

May 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Jithin,

We have made note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Inspite of repeated calls for cancellation of oneassist plan, my account has been debited for rs 1, 399 for oneassist plan without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap. Whenever i try to reach the customer care number provided, it is saying out of coverage area.

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
Bhargav lingamaneni
[protected]

May 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Customer(bhargav88),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 09, 2018

Updated by bhargav88 The money of 1, 399 has benn credited back to my account. In the very next week, this time 2, 049 has benn debited for the same plan without my approval. Better to close the account

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Address: Hyderabad, Andhra Pradesh, 500045

Website: www.icicibank.com

Rupees 782 and 43 has been deducted from my account as (Dp chgs till feb-18) dp charges on 02/04/2018.
I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.

Now when i check my account similar charges are levied every year. About 800 in june 2017 as well.

I need justice and my money back immediately. My account number is[protected].

+1 photos

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by [email protected] I have spoken to the customer care and they have given me reference number for the same SR[protected]

Apr 03, 2018

Updated by [email protected] Dear Customer, your Demat Account Closure request has been registered vide SR[protected] on 03-APR-18. It will be completed within 3 working days.

Apr 03, 2018

Updated by [email protected] Please process al my refunds for the DP charges ASAP.

1. 29th June 2016 Rs 575
2. 1st March 2017 Rs 805
3. 28th Feb 2018 Rs 826

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Ameer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 03, 2018

Updated by [email protected] I'm waiting.

Apr 17, 2018

Updated by [email protected] I got Message that the Account has been closed. But my refund is not processes yet.

One of the Phone banking officer has called me from ICICI BANK saying it will soon be processed.

Can you check with the concerned team and write back to me or call me at [protected].

Thank you.

May 05, 2018

Updated by [email protected] I'm waiting. How long is this going to take?

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Address: 500076

I am l pradeep kumarfrom my account rs.496.10 and rs.329.90 has been deducted from my account as ([protected] dp chgs till feb-2018 and [protected] dp charges till feb-2018 on march 28, 2018 and april 2, 2018)
Dp charges on 28/march/2018 and 02-april-2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 03, 2018

Musthafa Rin Pkm's response Please reply

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Pradeep,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 08, 2018

Updated by Pradeep Kumar Lingala I Had not received any reply from ICICI Bank till now.worst bank worst service by ICICI Bank

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M

Musthafa Rin Pkm

from Mannarakkat, Kerala

Apr 3, 2018

I'm transfer amount 7060 loan for car this amount not successful please refund my upi id [protected]@upi

icici bank dp charges - 57325610 dp chgs till february 2018 - Comment #3057565 - Image #0

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Icici money multiplier bond-0199-mmb-two
Date of allotment - 03.03.1999
Date of redemption - 03.03.2017
Face value of bond - rs.50, 000
Bond no.5029-547
Certificate no.2221
Name of bondholder - suchi vardhman kochar (U/g vardhman r kochar)
Distinctive no.2683

So far no communication from bank about the procedure to get the amount back.
Let us know the same.

May 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Suchi,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Jamnagar, Gujarat, 361142

I have a demat account in icici bank for 7 years now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till feb-18 — inr 826'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected

May 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Ashwin Shrivastava,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4y18a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400086

Hi,
My name is Dinesh Sawant from Ghatkopar, Mumbai. I bought a LG smart TV from Vijay Sales Mumbai on EMI.
ICICI Bank has debited 413 rupees on Mar 29 for not maintaining balance for EMI, but EMI date is 7th of Every month.
I contacted to the person who approved my EMI terms. He said we will resolve this but now he is not answering my call.

Please resolve this issue at the earliest.

May 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

ICICI Bank Customer Care's response Dear Dinesh Sawant,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ys6a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir /mam,

I am holding a saving account in your bank for the past 1 years. I wish to bring to your notice that an amount of rs 806 has been debited from my account on 02/04/2018 not executed by me. The fraudulent debited by rs 806 consolidated dp charges while i don’t have demat account and i am not using demat account and i was never login for demat account than why you are deducted my money.

The transaction came to light when i was traveling outside my room and it suddenly deducted without given any information.

My account details are:

Name:- madhurendra kumar

Account no:[protected]

Type of account:-saving account

You check my account’s balance status which reflects the transaction number and other details of the fraudulent transaction.

I request you to take up this matter urgently to help me recovery my money.

Yours sincerely customer,

Madhurendra kumar

May 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Madhurendra Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

Sir/madam i paid rs 5999 through my sbi debit card on 22/03/2018 at "mi home vijaya forum vadapalani" chennai 600026. However the above amount has been refunded by the shop owner on the same date via void sale voucher as detialed below.
Icicibank amar communicaton chnennai
date: 22/03/2018
mid : [protected]
tid : 62855037
batch no: 0001222n
appr code: 150363
rrn:[protected]
amount: rs 5999 void sale kindly check and confirm the status and arrange for refund pf the above amount to sbi account . Thanking you

Apr 13, 2018

Complaint marked as Resolved

there was some problem on sbi side only and it got resolved.

ICICI Bank customer support has been notified about the posted complaint.

Apr 02, 2018

Updated by damini das Sir/madam i paid rs 5999 through my sbi debit card on 22/03/2018 at "mi home vijaya forum vadapalani" chennai 600026. However the above amount has been refunded by the shop owner on the same date via void sale voucher as detialed below.
Icicibank amar communicaton chnennai
date: 22/03/2018
mid : [protected]
tid : 62855037
batch no: 000122
appr code: 150363
rrn:[protected]
amount: rs 5999 void sale kindly check and confirm the status and arrange for refund pf the above amount to sbi account . Thanking you

Apr 09, 2018

Updated by damini das i didn't get any reply from icici bank till now.

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Address: 600083

Website: icicibank.com

Transferred rs.30, 000 to city union bank via imps from my icici bank a/c on 30th march 2018.

Confirmation screen didn't appear but on clicking submit 30, 000 got
Debited twice and got message in my mobile as

"dear customer, imps txn ref[protected] for rs.30, 000.00 is timed out at beneficiary bank on 30-mar-2018 11:19:08. Txn status will be updated by bene bank in 3 working days."

"dear customer, imps txn ref[protected] for rs.30, 000.00 is timed out at beneficiary bank on 30-mar-2018 11:23:08. Txn status will be updated by bene bank in 3 working days."

Kindly do the needful and revert my debited amount.

Dec 10, 2019

Complaint marked as Resolved

Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Lakshmi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xtuj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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L

Lakshmi Sethuraman

Apr 3, 2018

I have mailed yesterday itself but no response yet. Still not credited in beneficiary A/C and not refunded in ICICI A/C.

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Address: Bangalore, Karnataka

Dear icici bank, i am suraj sasi., how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 826.00/- deducted as dmc/[protected] dp chgs till feb-18. Stupid work by icici

No one has asked regarding that, with out explaining just deducted money, fraud cheating activities.
There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately.
My account number is[[protected]].

Request you to kindly return my money back.

Regards,
Suraj sasi

May 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Suraj Sasi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411057

I have been noticing that posdec charge is being deducted from my account continuously for last 4 months and now it has been more than 5000 rs. I just want to know the exact explanation on the same why this was deducted without any reason. Even though i have sufficient account balance, they have deducted without any reason. If this is continue, i am sure i would not like to continue my saving account with such kind o[censored]nethical act.

May 14, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Customer (kr.princeku)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xydj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 741201

Sir, i have made transaction towrds rrb for gruoup d form fill up
amounting rs500 (Transaction id vin/rail/rbothdr/2018/[protected]/0) which
has been debited from my a/c on 8.3.2017 but unfortunatedly has not been
refelected the same on rrbboard. So i shall be obiliodged please refund
the aforesaid amount as early as possible.
mainak kundu [protected]
n. B =- im submittinfg the attachemnt for transaction evidence
Please refund amount as early aspossible.

+1 photos

May 3, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Mainak,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 600078

Website: www.icicibank.com

Icici bank ifsc icic0000077. My account has been debited 9000 and 600 without notice, while the atm card is with me and card got blocked after that. Nfs csh wdl is in info. The only problem is i am in germany now and can't get in contact with icici india. Hence, they are not even bothered about this incident when i mailed them. Icici security has been breached as i never verified these two transactions.
Sr[protected]

+1 photos

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Subash Chandra Malik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 02, 2018

Updated by Subash Chandra Malik Hello ICICI,
Thank you for responding back within minutes of my complaint. Highly appreciated for quick response.
As I have given the reference number (SR[protected] above, you might have already followed the incident through proper channel and understood the severe damage to my property under under previleged bank. If not, then kindly follow up and reply me through registered email ID about current status.
I am stating it 5th time, I am in Germany now and cannot come to India to represent myself at my branch with IFSC ICIC0000077. Please file a complaint that two transactions dated 31 Mar 2018, happened within span of approx. 1:30 hours gap without any approval (OTP, PIN, CVV, as ATM was all along with me in Germany).
I want the details of these transactions given to my email ID if you cannot connect to me. Please add India ISD code before dialling my number. If I am unreachable on the registered number, look at my recent email and call my new germany number. I cannot do more than this at this point. As you turned down my request of putting a represenattive in India. This I will take it a FRAUD from ICICI bank against salary account. I am stating agian, this was a salary account for 3 years. I never faced a problem. As soon as I resigned form my Job, ICICI started some magical way to handle my account. I dont have time to deal with this seriously, anymore. It is just mere frustation. Thank you. Have fun with Rs.9600. Bye.

Apr 26, 2018

Updated by Subash Chandra Malik Yes, Thank you ICICI for promptly replying me and solving the case with immediate response. I got the amount back and found that it was a skimming fraud. Thank you for helping me out. Please make sure, in future, people should not face this kind of situation again.

ICICI Bank Complaints & Reviews

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