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ICICI Bank — Ecsrtnchg charges 2 times in 2 days

In the last 2 days, the bank has charged me 2 times with an amount of 590 each mentioning some ecsrtchg -
590+590 = 1180
I tried to connect with them via call but they didn't answer my cal.
I need to get it reversed and this should not be happened anymore.
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Dear _ash_01, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0zhct) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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