Very Very Worst experience. Poor customer service. I requested for simple EMI mandate on 16.03.2021 since two months are over my problem is not resolved. I have been requested to visit the Cenotaph road Branch by the staff more than 2 times and i have provided all the documents. But still they are just throwing the issue to other team and no resolution is given to me. I paid my last two EMIs in Bank in person and wasting my time by put permission in my office for just paying EMI. This is not at all accepted. I have borrowed 3 loans from HDFC bank, I never faced any issues and i have not even visited the Branches till the loan closure. Very Poor service.
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Aug 6, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (096973) in the subject line of your email. Our official will assist you.
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