ICICI Bank — Enhance of emi credit card loan no-[protected]

Address:

Bardhaman, West Bengal, 713216

Respected sir,
As per our early conversation over phone your bank credited an amount of rs 1, 80, 000 to my saving icici bank a/c no[protected] as a cash in select against my icici bank credit card [protected],
You send a letter of repayment schedule, which indicates the interest principal components & service tax of my emis against the cash in select facility which i avail by your bank, your letter reference no 9240073 dated 14/07/2015 & regular basis. I also deposited emi through cheque of your durgapur branch,

Repayment letter & deposited slip i also scan to you but four deposited slip i misplaced & i mention details given below

Date of deposit cheque no amount bank
1.[protected] icici bank
2.[protected] icici bank
3.[protected] icici bank
4.[protected] icici bank

Just like "bold form the blue" i have got the mail (03/05/2017) from your bank that my emi amount is pending dues rs7216.37 and payment immediately but my emi cheque has been debited amount rs 6240 from my icici savings bank a/c as on 27/04/2017.

According to current rti act it should be bankers responsibility to informed your customer for any further changes regarding above mention loan, if you not answered within 7 days i will treat it with my merit & current consumer act.

Thanking you

Yours faithfully

Dibbyendu dan. Durgapur [protected]