[Resolved]  ICICI Bank — EPFO Bank account verification pending from ICICI

I have seeded my ICICI account details on EPFO website on 18th May 2022 and till date the verification from Bank's end has not been done. I called ICICI customer service and they asked me to visit the branch regarding the same. When I visited the Branch they didn't have any idea how the verification process works and Informed me that EPFO details will be verified only by the Employer and not bank. After educating the person regarding the Bank account verification process he disagreed saying that he has no idea and asked me to call customer service. I have also written an email regarding the same and got a revert that it will be resolved in 2 business days but haven't heard from ICICI since then.

I am frustrated and disappointed the way ICICI has responded for a very simple bank account verification. I never expected this level of Lethargicness from ICICI. Due to this I am unable to withdraw my PF for my emergency.

Nalini I
ICICI Account :[protected]
EPFO UAN :[protected]