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[Resolved]  ICICI Bank — EPFO bank KYC verification pending

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.[protected]
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Jun 22, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yqx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 
5 Comments

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Comments

I have seeded my ICICI Bank account details on the EPFO website on 18th May 2022 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank. But after educating him about the process he asked me to call customer service who basically has no clue about the same and asked me to contact the branch.

Due to this I am unable to raise claim on the EPFO website for my emergency.

I thoroughly regret to see such a lethargic response from a well reputed bank like ICICI. After going through few posts online regarding the same from other people I am now in complete dilemma if I should continue with ICICI or refer ICICI to anyone else in the future.

ICICI Account Details
Nalini I
AC :[protected]
EPFO UAN :[protected]
Reply
Ajit#1's reply, May 27, 2022
I am experiencing the same issue as well
Jaspreetk's reply, Jun 18, 2022
is this resolved
RohitDalal80's reply, Jul 15, 2022
is this resolved, I am also facing the same issue.

Let me know how to do it.
I am also facing same issue
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Does this issue has been resolved for you?
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Is this resolved
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Is this resolved?
I contacted customer care on this and they do not know anything about this. Its been more than 20days and its not approved yet from ICICI.
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prabhat77's reply, Jan 7, 2023
Is your issue resolved

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