| Address: Siddarth Nagar , KD road |
I enquired for Home loan for purchase of plot at my native place at Siddarth nagar Mysore branch where I have an SB account . Loan was only20lac and told to me to be pre approved based on salary details, even issued sanction letter to me .Agent - Lohith C & manager assured loan would be disbursed in a week . I shared all the documents with in a day . However, next day itself on enquiry, They told loan can not be disbursed as that project is to be specifically approved by ICICI, which is a ridiculous condition & without doing anything just deducted processing fee.
When it was their fault of not informing the unfair pre condition, why I am being charged for processing fee.
Jun 16, 2022
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2022
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05k0x) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05od1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team