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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 119

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V
vignesh.r3
from Chennai, Tamil Nadu
Sep 15, 2022
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Address: No.670 Cth High Road Pattabiram, Chennai, Tamil Nadu 600072

I forgot to maintain the actual amount for home loan ECS debit in my icici bank account last month(August) and i didn't get any message from bank related to this ECS request cancel or fine amount debited(rs590)...As per RBI guidelines icici bank has to send remainder message 1 day prior ECS that is not done. also this month i tried to maintain the ECS amount but due to frequent transactions i have done this month some 500rs shortage occurred and icici again debited (rs590) fine with out prior notice but i got message after the due date that "Your ECS request has been returned and concequitive fine amount will be debited" after that only i called customer care and they explaining that debited fine amount twill not be returned and suggeating me to maintain exact ECS amount...I agree fault was mine nut i[censored] intimated me on prior ECS date or even after debiting fine last month(August) i would have been much conscious this month(september). i requesting atleast this month fine amount refund bcz there is some mistake from bank side also on not sending proper prior notification.
Oct 19, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d543) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Mail Id is not valid...
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    rajesh konathala
    Sep 15, 2022
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    Dear sir,

    I took a loan of 3lac loan from ICICI bank in Oct, 2018. But I didn't received any loan documents from bank, I even don't have my loan account number to know the details required like Loan tenure/closure. I tried ICICI customer care many times to get details, but they didn't provided any information. Pls suggest how to get the required details.
    Oct 19, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d54v) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Sep 14, 2022
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      Address: hyderabad

      Hi Team,

      My Control Number : 4, 996, 882, 317

      I never applied for a Loan or credit card enquiry from ICICI BANK below mentioned.
      But an enquiry was added in my cibil report.

      ICICI BANK 16/07/2016 Credit Card 1
      ICICI BANK 31/05/2016 Credit Card 1
      ICICI BANK 27/01/2016 Credit Card 30000
      ICICI BANK 30/12/2015 Personal Loan 4, 00, 000
      ICICI BANK 28/12/2015 Personal Loan 3, 30, 000
      ICICI BANK 26/05/2015 Credit Card 1
      ICICI BANK 28/04/2015 Credit Card 10, 000
      ICICI BANK 30/11/2014 Credit Card 10, 000
      ICICI BANK 03/01/2013 Credit Card 10, 000
      ICICI BANK 08/05/2012 Credit Card 10, 000
      Due to this issue my cibil score is getting low and statusing me as a defaulter.
      I request you to please remove these inquiries from my cibil report.
      Thanks
      A sreenivasulu
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 17, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d556) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Sep 19, 2022
      Updated by [email protected]
      ICICI email id [protected]@icicibank.com is not a valid email address. Which email I can send email to icici bank
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        A
        ANT A Theatre For Art
        Sep 14, 2022
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        Address: 2030/2,Asha Township,3rd Avenue, Doddagubbi Main Road

        On 7Th September 2022, between 15:20-15-42 i was accessing the CDM to depost 1L cash to my current account
        [protected], its been a week the money is not credited to the account and the Deputy branch manager is just pushing the days ahead with some or the other reason.
        Due to this loss of money which was supposed to be given to our vendor payments is creating a web of issues around everyone involved.
        and this has created a lot of mental & physical stress to persons involved in following up with the bank multiple times.

        ₹1L not credited yet ICICI RAM Nagar, Coimbatore

        Regards
        Taandav Media Works Pvt Ltd
        Oct 19, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d55y) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Anudeepcherry
          Sep 14, 2022
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          Hello sir..
          I have an acount in icici ac number is[protected]... On 13-09-22 in my acount 1800/- debited from my acount whitout any information.. Its a huge amount for me.. Amount debited under IPRUGTP-SMRTSEC-SR[protected]S. So plz solve my issue and i want get back my amount into my account
          ICICI Bank customer support has been notified about the posted complaint.
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            M
            meghnasuri
            from GREATER NOIDA, Uttar Pradesh
            Sep 14, 2022
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            My husband's loan is approved for 5 years, now they are deducting the EMI according to 4 years. Fraud, no bank person is responding now, please respond
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Akash_Sharma25
              from Delhi, Delhi
              Sep 14, 2022
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              I'm writing against interest charges of 6, 975.64 INR and [protected]@18% 1, 255.62INR with reference id [protected] and [protected] respectively in my Sept.2022 statement.
              My August total bill was 1, 77, 976.16 INR and I paid 1, 77, 169.56 with reference id [protected] on 25.08.2022.
              Somehow I was unable to paid total amount with difference of 806.6INR and They Charge me 8231.26INR in total or can say 1020.49% of 806.6INR against that minor difference.
              I have attached Sept. Statement's photo for your ready reference.
              I request to you to waive-off these charges or i'm ready to pay ethical charges against 806.6INR.

              I look forward to look into this matter.

              Regards,
              Akash Sharma
              Delhi
              ICICI Bank customer support has been notified about the posted complaint.
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                K
                Kartik1414
                Sep 14, 2022
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                To,
                ICICI BANK

                This is Kartik verma i hold a salary account in the bank. I would like to complain about unnecessary deduction of amount from my account. When my account was opened it was told to me that it will be a demat account but it will not do anything about transactions and it will only activate when you want it. And now my amount is deducted without any reason and when i complained about the same to the person who opened he told me that the amount will be back i wont get it back. I was not expecting this kind of services with a very prestigious bank. I just want my money to get refunded and this practice will not take place in future.
                Kindly look into matter on a serious note.I'll be very thankful

                Yours faithfully
                Kartik verma
                Oct 21, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cwv1) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  manish6454
                  from Mumbai, Maharashtra
                  Sep 14, 2022
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                  I am observing that my amount was deducted under the following statements. I am not aware of why I am getting all charges from my account? I have asked about bajaj finserv and they told me the due amount of EMI I had been paid in advance, so they have not raised any dubet charges with the bank . So, I decided to call customer care number ICICI bank. The IVR wanted me to enter my details. They have received my call and they are not able to resolve my issue so I had asked them to mail me the details of this deducted amount so ICICI customer care are not able to provide me mail for this issue. I have paid the said EMI amount in advance why this charge is getting deducted from my account.

                  Please provide me with a mail copy for this issue so i can claim my deducted amount with bajaj finserv. They required mail from ICICI bank for the same deducted amount.
                  I really don't have an idea from which source this amount is getting deducted.
                  Please find my deductions for reference.

                  NACH_AD_RTN_CHRG~Of Bnk BFLo~02SEP22~885

                  in the name of NACH_AD_RTN_CHRG~Of Bnk BFLo~02SEP22~885 -around 590 amount was deducted from this month
                  Oct 21, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cwut) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Pbx1 jarman
                    from Beas, Punjab
                    Sep 14, 2022
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                    Address: Doulo nangal

                    Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                    ICICI Bank customer support has been notified about the posted complaint.
                    Sep 14, 2022
                    Updated by Pbx1 jarman
                    Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                    Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                    Pbx1 jarman's [Complaint's author] reply, Sep 14, 2022
                    Hlo garena free fire team please my I'd UNSUSPENDED i Request you my I'd unban please my uid 1647605453
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                      Ajith E S
                      Sep 14, 2022
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                      Address: Elampura puthenpuryail (h)

                      My minimum balance rate is 25000 rupees. Actually, I need a 5000 rupees minimum balance account. Bank refused my request. Please do the needful.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxej) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        ShwethaTR
                        Sep 14, 2022
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                        Please checkout the above transaction happened and the amount 590 rupees has been deducted on 13th September.
                        I have not done this transaction.
                        Please help me out and refund this transaction as soon as possible.
                        Please find the attached snapshot for your reference.
                        Oct 19, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxel) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Renu Ekka
                          Sep 14, 2022
                          Resolved
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                          Resolved

                          Approx 15 thousands is deducted from my account today. Please revert the amount back as soon as possible.

                          Renu Ekka
                          Gumla branch
                          Oct 17, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxey) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Kartik1414
                            Sep 13, 2022
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                            To,
                            ICICI BANK

                            This is Kartik verma i hold a salary account in the bank. I would like to complain about unnecessary deduction of amount from my account. When my account was opened it was told to me that it will be a demat account but it will not do anything about transactions and it will only activate when you want it. And now my amount is deducted without any reason and when i complained about the same to the person who opened he told me that the amount will be back i wont get it back. I was not expecting this kind of services with a very prestigious bank. I just want my money to get refunded and this practice will not take place in future.
                            Kindly look into matter on a serious note.I'll be very thankful.

                            Yours faithfully
                            Kartik verma
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Akram CGS 007
                              Sep 13, 2022
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                              Resolved

                              My money Rs 4, 000/- plus got debited from ICICI BANK in the name of ECS n I didn't get any msg . How to refund n what is the procedure.
                              Oct 19, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxei) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Vishnu Pavithran
                                Sep 13, 2022
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                                I have tried many times to make online payment using my icici credit card but i'm not getting any otp message. Even I tried to login to my icici online banking account using otp still it does not work.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Abirami MS
                                  Sep 13, 2022
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                                  I am Abiarmi Mohan Srinivason, I have been with icici bank since 2013.This year 2022 275.33/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 25 August 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please credit the amount which has been debited.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Sonali Birla
                                    from Delhi, Delhi
                                    Sep 12, 2022
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                                    I am an ex employee of icici bank Ltd. My working period was 12 January 2022 to 8 April 2022. My ID 855910.
                                    I withdrawal my PF amount but I required passbook to check my PF balance but when I logining to icici alumni portal facing problem. Please solve my problem.

                                    Thanks Regards
                                    Sonali Birla
                                    Contact number +91 [protected]
                                    Mail I'd- [protected]@gmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Ankurmit2002
                                      from Delhi, Delhi
                                      Sep 12, 2022
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                                      Address: R64, Indiabulls Centrum Park, Sec-103, Gurgaon

                                      HI ICICI,
                                      My Name is Ankur Verma and my mobile number is [protected].

                                      This is 2nd time when i applied Amazon ICICI bank credit card and it is rejected.

                                      Because one executive called and asked my office address, i told him my office address then hanged up the call and immediately i received rejection message. While my home verification was fine.

                                      Why it is rejected?? If i am work from home then atleast he has to ask me to meet in office. i Could visit office. But simply rejection because i am work of home is pathetic. He was so rude and unprofessional. His name was Kumar and his mobile number is [protected].

                                      Due to this i am unable to get credit card and now i can again apply after 6 month. i dont understand this pathetic service of ICICI BANK. i called to customer care number also, there also they have no idea. no clue.

                                      really disappointed with the service from such renowned bank.
                                      Kindly register my complaint and take action against that guy Kumar. Who is doing time pass and unprofessional.

                                      customer.[protected]@icici.com
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        R
                                        Sep 12, 2022
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                                        I recharged my mobile on 12th Sep though ICICI net banking, The transaction went successful. Amount of 899 got debited from my account, but the mobile never got recharged. The transaction details are as below:

                                        [protected] BIL/RCHG/[protected]/RELIANCE J/7667834 Dr. 899.00

                                        I am expecting the amount to get refunded. Please help.
                                        ICICI Bank customer support has been notified about the posted complaint.
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