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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 119

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A
Sep 14, 2022
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Address: hyderabad

Hi Team,

My Control Number : 4, 996, 882, 317

I never applied for a Loan or credit card enquiry from ICICI BANK below mentioned.
But an enquiry was added in my cibil report.

ICICI BANK 16/07/2016 Credit Card 1
ICICI BANK 31/05/2016 Credit Card 1
ICICI BANK 27/01/2016 Credit Card 30000
ICICI BANK 30/12/2015 Personal Loan 4, 00, 000
ICICI BANK 28/12/2015 Personal Loan 3, 30, 000
ICICI BANK 26/05/2015 Credit Card 1
ICICI BANK 28/04/2015 Credit Card 10, 000
ICICI BANK 30/11/2014 Credit Card 10, 000
ICICI BANK 03/01/2013 Credit Card 10, 000
ICICI BANK 08/05/2012 Credit Card 10, 000
Due to this issue my cibil score is getting low and statusing me as a defaulter.
I request you to please remove these inquiries from my cibil report.
Thanks
A sreenivasulu
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d556) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 19, 2022
Updated by [email protected]
ICICI email id [protected]@icicibank.com is not a valid email address. Which email I can send email to icici bank
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    A
    ANT A Theatre For Art
    Sep 14, 2022
    Resolved
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    Resolved

    Address: 2030/2,Asha Township,3rd Avenue, Doddagubbi Main Road

    On 7Th September 2022, between 15:20-15-42 i was accessing the CDM to depost 1L cash to my current account
    [protected], its been a week the money is not credited to the account and the Deputy branch manager is just pushing the days ahead with some or the other reason.
    Due to this loss of money which was supposed to be given to our vendor payments is creating a web of issues around everyone involved.
    and this has created a lot of mental & physical stress to persons involved in following up with the bank multiple times.

    ₹1L not credited yet ICICI RAM Nagar, Coimbatore

    Regards
    Taandav Media Works Pvt Ltd
    Oct 19, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d55y) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Anudeepcherry
      Sep 14, 2022
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      Hello sir..
      I have an acount in icici ac number is[protected]... On 13-09-22 in my acount 1800/- debited from my acount whitout any information.. Its a huge amount for me.. Amount debited under IPRUGTP-SMRTSEC-SR[protected]S. So plz solve my issue and i want get back my amount into my account
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        meghnasuri
        from GREATER NOIDA, Uttar Pradesh
        Sep 14, 2022
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        My husband's loan is approved for 5 years, now they are deducting the EMI according to 4 years. Fraud, no bank person is responding now, please respond
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          Akash_Sharma25
          from Delhi, Delhi
          Sep 14, 2022
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          I'm writing against interest charges of 6, 975.64 INR and [protected]@18% 1, 255.62INR with reference id [protected] and [protected] respectively in my Sept.2022 statement.
          My August total bill was 1, 77, 976.16 INR and I paid 1, 77, 169.56 with reference id [protected] on 25.08.2022.
          Somehow I was unable to paid total amount with difference of 806.6INR and They Charge me 8231.26INR in total or can say 1020.49% of 806.6INR against that minor difference.
          I have attached Sept. Statement's photo for your ready reference.
          I request to you to waive-off these charges or i'm ready to pay ethical charges against 806.6INR.

          I look forward to look into this matter.

          Regards,
          Akash Sharma
          Delhi
          ICICI Bank customer support has been notified about the posted complaint.
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            K
            Kartik1414
            Sep 14, 2022
            Resolved
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            Resolved

            To,
            ICICI BANK

            This is Kartik verma i hold a salary account in the bank. I would like to complain about unnecessary deduction of amount from my account. When my account was opened it was told to me that it will be a demat account but it will not do anything about transactions and it will only activate when you want it. And now my amount is deducted without any reason and when i complained about the same to the person who opened he told me that the amount will be back i wont get it back. I was not expecting this kind of services with a very prestigious bank. I just want my money to get refunded and this practice will not take place in future.
            Kindly look into matter on a serious note.I'll be very thankful

            Yours faithfully
            Kartik verma
            Oct 21, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cwv1) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              manish6454
              from Mumbai, Maharashtra
              Sep 14, 2022
              Resolved
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              Resolved

              I am observing that my amount was deducted under the following statements. I am not aware of why I am getting all charges from my account? I have asked about bajaj finserv and they told me the due amount of EMI I had been paid in advance, so they have not raised any dubet charges with the bank . So, I decided to call customer care number ICICI bank. The IVR wanted me to enter my details. They have received my call and they are not able to resolve my issue so I had asked them to mail me the details of this deducted amount so ICICI customer care are not able to provide me mail for this issue. I have paid the said EMI amount in advance why this charge is getting deducted from my account.

              Please provide me with a mail copy for this issue so i can claim my deducted amount with bajaj finserv. They required mail from ICICI bank for the same deducted amount.
              I really don't have an idea from which source this amount is getting deducted.
              Please find my deductions for reference.

              NACH_AD_RTN_CHRG~Of Bnk BFLo~02SEP22~885

              in the name of NACH_AD_RTN_CHRG~Of Bnk BFLo~02SEP22~885 -around 590 amount was deducted from this month
              Oct 21, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cwut) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pbx1 jarman
                from Beas, Punjab
                Sep 14, 2022
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                Address: Doulo nangal

                Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 14, 2022
                Updated by Pbx1 jarman
                Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
                Pbx1 jarman's [Complaint's author] reply, Sep 14, 2022
                Hlo garena free fire team please my I'd UNSUSPENDED i Request you my I'd unban please my uid 1647605453
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                  Ajith E S
                  Sep 14, 2022
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                  Address: Elampura puthenpuryail (h)

                  My minimum balance rate is 25000 rupees. Actually, I need a 5000 rupees minimum balance account. Bank refused my request. Please do the needful.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxej) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    ShwethaTR
                    Sep 14, 2022
                    Resolved
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                    Resolved

                    Please checkout the above transaction happened and the amount 590 rupees has been deducted on 13th September.
                    I have not done this transaction.
                    Please help me out and refund this transaction as soon as possible.
                    Please find the attached snapshot for your reference.
                    Oct 19, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxel) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Renu Ekka
                      Sep 14, 2022
                      Resolved
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                      Resolved

                      Approx 15 thousands is deducted from my account today. Please revert the amount back as soon as possible.

                      Renu Ekka
                      Gumla branch
                      Oct 17, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxey) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kartik1414
                        Sep 13, 2022
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                        To,
                        ICICI BANK

                        This is Kartik verma i hold a salary account in the bank. I would like to complain about unnecessary deduction of amount from my account. When my account was opened it was told to me that it will be a demat account but it will not do anything about transactions and it will only activate when you want it. And now my amount is deducted without any reason and when i complained about the same to the person who opened he told me that the amount will be back i wont get it back. I was not expecting this kind of services with a very prestigious bank. I just want my money to get refunded and this practice will not take place in future.
                        Kindly look into matter on a serious note.I'll be very thankful.

                        Yours faithfully
                        Kartik verma
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Akram CGS 007
                          Sep 13, 2022
                          Resolved
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                          Resolved

                          My money Rs 4, 000/- plus got debited from ICICI BANK in the name of ECS n I didn't get any msg . How to refund n what is the procedure.
                          Oct 19, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxei) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Vishnu Pavithran
                            Sep 13, 2022
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                            I have tried many times to make online payment using my icici credit card but i'm not getting any otp message. Even I tried to login to my icici online banking account using otp still it does not work.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Abirami MS
                              Sep 13, 2022
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                              I am Abiarmi Mohan Srinivason, I have been with icici bank since 2013.This year 2022 275.33/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 25 August 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please credit the amount which has been debited.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Sonali Birla
                                from Delhi, Delhi
                                Sep 12, 2022
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                                I am an ex employee of icici bank Ltd. My working period was 12 January 2022 to 8 April 2022. My ID 855910.
                                I withdrawal my PF amount but I required passbook to check my PF balance but when I logining to icici alumni portal facing problem. Please solve my problem.

                                Thanks Regards
                                Sonali Birla
                                Contact number +91 [protected]
                                Mail I'd- [protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Ankurmit2002
                                  from Delhi, Delhi
                                  Sep 12, 2022
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                                  Address: R64, Indiabulls Centrum Park, Sec-103, Gurgaon

                                  HI ICICI,
                                  My Name is Ankur Verma and my mobile number is [protected].

                                  This is 2nd time when i applied Amazon ICICI bank credit card and it is rejected.

                                  Because one executive called and asked my office address, i told him my office address then hanged up the call and immediately i received rejection message. While my home verification was fine.

                                  Why it is rejected?? If i am work from home then atleast he has to ask me to meet in office. i Could visit office. But simply rejection because i am work of home is pathetic. He was so rude and unprofessional. His name was Kumar and his mobile number is [protected].

                                  Due to this i am unable to get credit card and now i can again apply after 6 month. i dont understand this pathetic service of ICICI BANK. i called to customer care number also, there also they have no idea. no clue.

                                  really disappointed with the service from such renowned bank.
                                  Kindly register my complaint and take action against that guy Kumar. Who is doing time pass and unprofessional.

                                  customer.[protected]@icici.com
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    R
                                    Sep 12, 2022
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                                    I recharged my mobile on 12th Sep though ICICI net banking, The transaction went successful. Amount of 899 got debited from my account, but the mobile never got recharged. The transaction details are as below:

                                    [protected] BIL/RCHG/[protected]/RELIANCE J/7667834 Dr. 899.00

                                    I am expecting the amount to get refunded. Please help.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Varadraj Bharath
                                      from Bengaluru, Karnataka
                                      Sep 12, 2022
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                                      Address: Wilson garden, Bangalore

                                      I have seeded my ICICI Bank account details on EPFO website on 29th August 2022 till date the verification from bank's end has not been done. I have approached to the branch for resolving my issue but they are totally unaware of this KYC updation process.
                                      I am unable to withdraw money from PF and Pension amount, so please rectify the issue from your end at the earliest

                                      Name: Shruthi A
                                      A/c Number:[protected]
                                      IFSC Code:ICIC0000169
                                      UAN No:[protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        SurendrbabU
                                        Sep 12, 2022
                                        Resolved
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                                        Resolved

                                        Timely I paid my credit card bill, but they are charged 3400 intrest charges+599 over limit charges, for clarification I called customer care number, the toll free numbers not working,
                                        Oct 18, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 14, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cv0n) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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