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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 119

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R
Rakesh.madoori
May 16, 2022
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I have a savings account in icici bank.recently I got Deducting money from my account in the name of "nach_ad_rtn_chrg of bank bflf."
Still now 3 times money was debited from my account.so kindly sort out my issue
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05od1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    N
    Nupuryadav
    from Kanpur, Uttar Pradesh
    May 16, 2022
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    Two times my money got deducted from my salary account under NACH_AD_RTN_CHRG~ADBLDESK. One amount is of 500₹ and second is of 75.46₹. I want my complaint to get resolved as soon as possible and want my money back.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05od0) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Apsbte
      from Bengaluru, Karnataka
      May 16, 2022
      Resolved
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      Resolved

      Address: Ultra International

      Dr tran funding unauthorised money dedection Rs. 1000.

      I never pay and subscribed any kind of finding. I need my money back
      Jun 16, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 16, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05odx) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anshu koul
        May 15, 2022
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        Address: noida branch

        INR 14000 has been deducted in multiple deductions that happened in a day in my account.

        ECSRTNCHGS deduction happened for INR 590 multiple times.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05mwa) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        anshu koul's [Complaint's author] reply, May 17, 2022
        What is the email ID?
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          S
          Sujit Ahire
          May 14, 2022
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          Address: Banglore

          It is my salary account and two times my money is deducted from the account first amount around 500 and today it's around 200 I don't why deduction is happening from the account it shows something like ingenot nach like this please resolve this quarry.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05mw3) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Suvojit_90
            from Gurugram, Haryana
            May 14, 2022
            Resolved
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            Resolved

            HI Team,
            I have ordered a product from Amazon website of Rs 720 on 30th April.After 5 days the product was cancelled by Amazon and initiated refund of Rs 620 (as 100 Rs has been alreday adjusted by Amazon cashback) on 5ht May 2022.Till now the refund is not reflcted into my credent card account after 9 days .Amazon give me RRN no (Refund reference no)-082729. I cheked 3 times with bank executives but they are help full.

            I have attached all the necessary details as snapshot. Still anyting missed . Please call any undersiged no -[protected]
            Jun 16, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Hello ICICI team,
            Who will be contacted and via what? I don't see any progress in my issue despite I have given all necessary documents.
            It almost going to 15 days. May I know if really you are interested to resolve the issue?
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              V
              vinitKarkera
              from Mumbai, Maharashtra
              May 14, 2022
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              Address: Mumbai

              The Application was submitted on 6th May 2022. The next day there was a message regarding application going on hold. First of all these people do not have qualified executive who can identify the problem and secondly the website does not give clear validation about why the application got rejected. On calling the executive more than 7 times every executive gives a different kind of solutions (to mail, to resubmit different statements etc). Now when everything was going good again the application was rejected saying salary slip is not in the required format. This is not a legit reason as just because I want Credit Card Application passed, I cannot say my company to change their format of salary slip. On explain ing and asking for solution over this. They do not have a valid solution to proceed ahead. Neither they are providing L2 support contact number or manager contact details. All the mail's which have been sent to them are unattended and not replyed by them. I am totally unsatisfied by the service provided by Amazon and the ICICI Bank in the scenario.
              ICICI Bank customer support has been notified about the posted complaint.
              May 14, 2022
              Updated by vinitKarkera
              Application Number:[protected]
              Verified Support
              May 15, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05n68) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              May 16, 2022
              Updated by vinitKarkera
              What is the email id on which I have to send the mail as the in comment it's displayed as [protected]
              May 16, 2022
              Updated by vinitKarkera
              Now the ICICI Team is claiming that they are unable to confirm the reason of the rejection

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                D
                DISHA KN
                May 14, 2022
                Resolved
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                Resolved

                ICICI CREDIT card reward points fraud

                I have been scammed 10000 rupees from my credit card. Please help me. I recieved a call from this number [protected] claiming they are from ICICI Bank team and they want to redeem expired points on my card. This is really disappointing. They sent OTP message from ICICI Bank team. I am pretty sure the ICICI Bank team can track these transactions and make sure the culprit is caught. I read online that these scams are often been made in the...
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                T
                Theffo93
                May 14, 2022
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                I have reapplied for Amazon Pay ICICI Bank Credit Card on 4 May 2022. My application was rejected in previous attempt. This time I opened a new ICICI Bank account and reapplied after 6 months. My application completely digital and paperless, It s been more than 12 days now still showing Application Under Process We are assessing your application for Credit Card as it was on day 1. I thought since it s paperless and verification is not required, it will not take this much time.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05n6h) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                May 16, 2022
                Updated by Theffo93
                Still looking for someone to resolve my problem immediately
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                  A
                  Avixash
                  from Mumbai, Maharashtra
                  May 13, 2022
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                  I want to know why they are charging money for and for what purpose can any one help
                  Debited 590rs
                  Please
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05kkp) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    senjo
                    May 13, 2022
                    Resolved
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                    Resolved

                    I am an icici bank customer. On 13-may-2022 an amount of INR 18, 669 has been debited from my account. I don't know what they debited for. The bank debited the amount without my knowledge and without any confirmation email or sms or any phone call. Please explain what the debited amount is.this type direction is not ethical please return my debited amount.
                    May 13, 2022
                    Complaint marked as Resolved 
                    Couldn't understand the message sent by the bank, verified with the branch office for clarification
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05n5u) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Mandavi Mishra Tiwari
                      May 13, 2022
                      Resolved
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                      Resolved

                      Icici deducts MAB charges without intimating regarding the debit. Eventhough this is salary account from 2010 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

                      They have deducted my amount around Rs 1800.(DEC, Jan, FEB, Mar, Apr)
                      I need my money back. It's a big fraud with me. Never received any sms alerts for these deduction.

                      Mandavi- Account no.[protected]
                      Jun 17, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Roni simon
                        May 13, 2022
                        Resolved
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                        Resolved

                        Yesterday ICICI Bank limited took my money from my account without the knowledge of me. They took nearly 500 rupees. I need to know why this is happening
                        Jun 17, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Rm123@
                          from Lucknow, Uttar Pradesh
                          May 13, 2022
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                          Do Not receive redemption amount of icici bank tax saving bond-022005-tsb-two

                          Address: Bandra-kurla complex, Mumbai

                          Dear sir
                          I am bond holder of ICICI Bank Tax Saving Bond-022005-TSB-Two. Maturity date : 08.04.2010. Bond holder Mo.[protected], Cert. no.:82912
                          Name: Sudarshan Dhari Nath Gupta.
                          I donot received redemtion amt. now a days. Please check the matter & send me the maturity amt.

                          Thanking you
                          Sudharshan Dhari Nath Gupta...
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                          A
                          aniruddhapimpalkhare
                          from Pune, Maharashtra
                          May 13, 2022
                          Resolved
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                          Resolved

                          Credit card was blocked by me for a long time and they suddenly started claiming that we pay yearly charge and then started charging on top of it.

                          I do not even know credit card number so can not raise complaint on their portal

                          This is ongoing from many months and I keep getting SMS but can not figure out from that SMS where to raise complaint
                          Jun 13, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            pradeepaero
                            from Chennai, Tamil Nadu
                            May 13, 2022
                            Resolved
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                            Resolved

                            I have defaulted two two days in repaying my credit card bill. I was on travel and i forgot to pay. a person from icici credit card called me and reminded me that my credit card bill is overdue and i have to pay immediately to avoid late payment charges. i have assured them and paid my total due on the same day. I received my next month bill and i have been charged 750+ GST on my bill for late payment fee. i contacted customer care and informed them the total story but they simply rejected my request for late payment fee reversal. Why icici people make fake promises if they cant do so. pakka cheating.
                            Jun 13, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05jyu) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              Montiiii
                              from Kolkata, West Bengal
                              May 13, 2022
                              Resolved
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                              Resolved

                              Hi this is Dipayan Dhar
                              Please send my noc in this mail id.
                              [protected]@gmail.com.
                              As soon as possible
                              It's very urgent
                              Jun 13, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 13, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                archanansunil
                                from Mumbai, Maharashtra
                                May 12, 2022
                                Resolved
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                                Resolved

                                Address: Siddarth Nagar , KD road

                                I enquired for Home loan for purchase of plot at my native place at Siddarth nagar Mysore branch where I have an SB account . Loan was only20lac and told to me to be pre approved based on salary details, even issued sanction letter to me .Agent - Lohith C & manager assured loan would be disbursed in a week . I shared all the documents with in a day . However, next day itself on enquiry, They told loan can not be disbursed as that project is to be specifically approved by ICICI, which is a ridiculous condition & without doing anything just deducted processing fee.

                                When it was their fault of not informing the unfair pre condition, why I am being charged for processing fee.
                                Jun 16, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05k0x) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Pritesh V
                                  from Jetpur, Gujarat
                                  May 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: Jetpur

                                  Hello, I am PRITESH VAGHELA.
                                  I have an account in ICICI Bank and Recently they have been charged me 590 Rs. of ECSRTNCHGS020522_SR[protected] But I really don't know about this transaction and I have no idea what was that. Please check and respond to my Problem
                                  Jun 13, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05k0i) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    bhargavi_j
                                    May 12, 2022
                                    Resolved
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                                    Resolved

                                    My name is Bhargavi. I'm an employee and when I joined the company 5 years back I was given ICICI food card which got expired on 04/22 .

                                    I would need a new card but the problem is that I don't have my old email id and phone number active to apply which I gave during the card issue time .I am also unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me.

                                    Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 12000 rupees so plese help.
                                    Jun 13, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05itv) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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