[Resolved] ICICI Bank — Escalation - Fraudulent Transaction Reported

Prerna Khosla

from Satana, Maharashtra

Address:	Pune, Maharashtra, 411015
Website:	ICICIBank.com

SR[protected]
A bank official issued statements of my savings account unauthorised to some individuals. When I reported the same, the bank employee called me and said that he is scared as he might lose his job. Post which I have got no response even after repeated follow ups on my mail from customer care.

It has been 3 weeks after the complaint but no resolution. Seems like the branch people are hand in gloves with the persons involved with Fraudulent statement generation.

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Dec 7, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team