ICICI Bank — excess charges by in case of loan repayments

Address:

4012003

To,
The branch manager,
Icici bank,
Waterfield road, bandra west,

Dear sir/madam,
Sub: reversal of excess re-payment from loan a/c lbvrr[protected]

I, have taken a loan of rs. 7, 70, 598 (Enclosed the copy of bank repayment schedule) and rs. 7, 25, 598 credited to my icici s/b account, (Enclosed the copy of bank statement) after deducting rs. 45000/- towards icici pru home assure vide the policy number 16756198.
However due to excess charged by icici prudential subsequently rs. 26, 348/-return by icici prudential to your bank on account of excess charged. Enclosed the copy of mail i have received from the concern person.
I, would like to inform you that the above reversal has not been credited to my loan account.
Further, i, also received several letters from you bank mentioning that due to change in rbi policies the interest rates has been reduced for above loan accounts wherein the effect of said letter has not been considered at the time of final repayments.
In addition to above this is also to be inform you that i never defaulted any emi despite of this you have charged me for default and other charges.
I hereby request you the kindly reverse all the above unreal and unjustified charges and credit to my saving account with your bank

Thanking you,

B. S. Chaudhary
[protected]