[Resolved]  ICICI Bank — Excess interest charged & emi deducted

Address:104 Greeenfeild Apartment, Hingna Road Nagpur-441110

I had Loan A/c LPNAG[protected] with ICICI for which I deposited the BT Cheque on Dt. 25/6/[protected]/- for For closure of Loan @ your Hingna nagpur Branch

But After one month again my EMI started getting deducted from my A/c., when I contacted the HIngna Nagpur branch, regarding excess EMI Deduction, they have stated that your Loan A/c is not closed even you deposited the balance amount of INR. 123000/-, due to which Interest on Entire amount is getting charged & EMI is getting deducted.

There are 2 Excess EMI's Deducted & again they are saying that to close the loan you have to pay further Rs.5, 700/-,

I would request you that if i have deposited the amount in the loan account then why interest on whole amount is being charged this is nothing but just like robbery on the account of Customer.

Pease look into the matter, also i would be more than happy if somebody from your team call back me for the issue to explain clearly

Thanks & Regards
Santosh Soni
Mob-[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information