ICICI Bank — exorbitant charges levied on my icici bank credit card

Address:ICICI bank credit card mumbai, Mumbai City, Maharashtra, 401107

Dear sir / madam,

It is a matter of concern that icici bank credit card dept is imposing heavy interest charges on my icici bank credit card. This is happening from last two year. I have a outstanding of 30k and am not able to pay it in one short but by default am paying the minimum amount suggested by icici bank every month before the due date, but now i am receiving messages from the bank that i need to pay 1800/- extra this month. I am really not understanding the funda and hence would like you to investigate the matter, i would also like to settle down the balance amount and close the card for ever. Please help
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06fws) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jan 25, 2020
Updated by ik6945861
No update or response from ICICI Bank on the complaint yet. I need to close and surrender the card.
Complaint comments 

Comments

I have applied for fastag via online portal, paid the charges, received account number as 22267098 and was activated same day, still after around 1.5 months I am awaiting delivery of the Fastag.
ICICI Bank Customer Care's response, Jan 21, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a06fws_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have tried calling icici fasttag customer care number 100 times however no one answers the call...if they dont serve the customers why do they setup the system and waste time of customers.
Please help.
ICICI Bank Customer Care's response, Jan 21, 2020
Verified Support
Dear Jeevan Mule,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a06fws_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dear sir what is the problem with my account why coming like this 13 times cutt in one day posdec change from my account
ICICI Bank Customer Care's response, Jan 21, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a06fws_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have ashirwad Deep Discount bond (option1) of the then ICICI. kindly guide the procedure to Claim the bond. 276023 is the distinctive number of the bond.
ICICI Bank Customer Care's response, Jan 22, 2020
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a06fws_7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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