ICICI Bank — failed refund

Vishu165

from Delhi, Delhi

Address:

New Delhi, Delhi

There was a refund initiated by myntra on 11th june 2019 with bank reference no. [protected] of amount 1038 INR to my ICICI bank account ending with 2000. I still haven't got my refund and I tried to get in touch with the bank many times but was unable to. I request you to solve this issue as soon as possible. Myntra said bank initiates transaction in 7 working days. Myntra has initiated transaction from their side on 11th june. Its been more than 2 weeks. I am calling my bank but no ones picking up they have so many numbers for different queries. But none for customer complaints. I am getting really sick and tired of this bank. Once loved by all now just an unreliable bank. From their side I get calls to take the loan open demat account or get a credit card or insurance, they are literally harassing people. And when you really want to solve an issue they are not at all responding.

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (537908) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 15, 2019

Updated by Vishu165 I have complained about this issue and mailed icici bank too. But I still haven't got my money nor did i get any reply. Really sick of this chor bank .