[Resolved] ICICI Bank — Failed transaction

Pty

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500047
Website:	ICICI.com

Hi,
Yesterday i have placed an order of 1976 in purple.com and noticed that the order hasn't been placed. I have made the payment via netbanking and could see my money has been deducted.
It has not been refunded to my account till now. Please look into this and it would be appreciated if my money reverts into my account at the earliest possible.

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Jul 27, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

ICICI Bank Customer Care's response Dear Customer(Pty),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ag3w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team