[Resolved] ICICI Bank — fake call for redeeming points

Mohan Sunkara

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I got a call from unkown person claiming he is from icici bank. He said my credit card reward points are about to expire and asked me to share some details to redeem the reward points. He said that each one point will get rs. 2 and i will be getting rs. 8400 to my account.
He also said my mobile number and email adress correctly and asked my card details. He asked below questions.
1. Is the card visa or master card
2. Expiry date
3. Card number

Interesting thing is i donot have a credit card from icici bank.

Please be aware such fake calls.

Regards,
Mohan

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May 3, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

ICICI Bank Customer Care's response Dear Mohan Sunkara,

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.

Regards,
ICICI Bank Customer Service Team