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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
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ICICI Bank reviews & complaints page 589

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B
bittutri
from Gurgaon, Haryana
Mar 22, 2018
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Address: Gurgaon, Haryana

Hi team,

I made a transaction of rs699/- (Transaction id-[protected]) to place an order in amazon. The amount was deducted from my account but amazon did not recieve any payment due to some server problem.
And i recieved a mail from amazon is that your order has been declined please revise your payment.
I cancelled my order and had words with amazon customer care so they told that tgey did nit any payment. This issue is from your bank only.
So i am requesting you to recheck this issue and refund my rs.699/-

Thanks
Abhishek tripathi
Apr 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
ICICI Bank Customer Care's response
Dear Abhishek,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vx4a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Mannoj Kumar S
    Mar 22, 2018
    Resolved
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    Resolved

    I am receiving missed calls from the number [protected]. Or when i pick it, they cut the call. This is happening very frequently. Also they call from other numbers and ask for icici free credit card. Inspite of repeated replies to them, that i don't require a credit card, they are still disturbing a lot.
    The call from the above particular number does not pick the phone. They wait for 3 rings and cut the call.
    Apr 30, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2018
    ICICI Bank Customer Care's response
    Dear Mannoj Kumar S,

    Please visit the below link http://p1n.in/td2 to register for the Do not call registry in case of any unwanted promotional calls, e-mails, messages.

    Regards,
    ICICI Bank Customer Service Team
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      A
      achoo singh
      from Nathdwara, Rajasthan
      Mar 22, 2018
      Resolved
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      Address: 331304

      I requested my personal loan top up and my file to your branch. They give me my application no 70164549 but now total days is 15 but payment not done yet. Your bank show me add. That p. L is done in only 48hour but not done and branch employees not contact me for any excuse and mistake. I will go consumer court for my claim for waiting it's ur red.
      Apr 23, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2018
      ICICI Bank Customer Care's response
      Dear Achoo Singh,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vx3q) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        rajendra Sadafale
        from Panaji, Goa
        Mar 21, 2018
        Resolved
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        Address: Nashik, Maharashtra, 422010

        Dear
        I have aply for c. Card on 5feb 18 and submit document on same date. But uptill now not getting and communication from icici also u r representatives as[protected] not respending proper and not peekup phone also. If i not receiving card within a week. Then i will not accept the card and also ask to friend dont apply for cc of icici they have very poor service
        Apr 27, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 22, 2018
        ICICI Bank Customer Care's response
        Dear Rajendra,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vx3l) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          summivikas
          from Noida, Uttar Pradesh
          Mar 21, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110025

          Dear Sir/Madam,

          I am holding a Credit Card of ICICI bank for the past 1 years. I am deeply dissatisfied with your bank service and customer care. I wish to bring the bank's notice that an amount of Rs 525 and Rs 94.62 as IGST has been debited from my Credit card account on 20th march 2018 under the reason of Auto Debit Return Fee.

          First of all i wasn't made aware of a pre-selected Auto Debit ON mode for my credit card at time of registration. Also please explain me how Auto Debit activated on morning of 20th March 2018 only, even when 20th March 2018 (full day) was the last date for payment of my credit card bill. I paid the bill on 19th March only which was reflected on 20th afternoon. Thus I was victim of auto debit even when i paid the credit card bill on time. This is highly unprofessional and objectionable of such a reputed bank.

          My account details are:

          Name: VIKASH MISHRA
          Account No:[protected]
          Type of Account: Savings Account
          I am enclosing a copy of my account’s transactions which reflects the Auto Debit transaction detail. I request you to take up this matter urgently to help me recover my money.
          +1 photos
          Apr 22, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 22, 2018
          ICICI Bank Customer Care's response
          Dear VIKASH MISHRA,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          I am chasing icici customer care since last 4 days. I did not get any result.Even one person was saying close your debit card account.
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            T
            Tirelo Cato Maikano
            Mar 21, 2018
            Resolved
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            arn number trace

            I am a 21 years boy who convinced my parents to invest my school fees with a company called cex. Io in uk. I now withdrew the funds on the 14.02.2018 to my visa card which cex. Io said they did transfer the funds to my card. I never received the funds until today and i am being taken out of school because of non school payment. Cex. Io gave me the following numbers:arn: 74162908046000955558951
            Rrn:[protected]
            Batch id:[protected]br...
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            J
            Jamie Rahman
            from Bengaluru, Karnataka
            Mar 21, 2018
            Resolved
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            Address: 560084

            I took personal loan from ICICI bank in Aug 2016 and I have been paying smoothly till Dec .2017 . As I lost my job and started by business from home, it is taking time to completely monetize.

            I have requested ICICI bank to provide my time to settle and start EMI left and regular EMI too. But I have been harassed in front of my house in presence of my children and wife so many times. Even they shouted pointing finger .

            Let me know how to file a case against Bank. I need a good lawyer to handle this and put some sanction to Bank and strict regulations.
            Please contact me replying email id
            Apr 22, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2018
            ICICI Bank Customer Care's response
            Dear Jamie Rahman,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vy27) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Kxa25633
              from Raxaul, Bihar
              Mar 21, 2018
              Resolved
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              Address: Patna, Bihar, 800006

              Dear Madam

              “This letter I’m forward to Icici bank.

              First I say to sorry put you mail, but situation is too bad that’s I put a mail directly to you,
              Madam I had take a lone in your Bank, for purpose my personal, after some year I take second Auto lone from same bank.

              Madam I work in Pharmaceuticals company, but my company was recession with employee that’s I am loose my job, I’m not able to paid my monthly installment in regular term, your bank employees regular phone call meet me regularly, some month I’m paid but some month i can’t paid. I’m totally a defaulter in your book.

              Madam I committed to your one officer his Name Mr. Praveen is based in Delhi, I got it LIC in month of Jan 18. But unfortunate some cause I didn’t get in month of Jan, LIC committed to me you got it amount next year 2019. But I paid 10000 Rs every month to your bank total outstanding is approx 80-90 thousand in rupees.

              Madam in this full conversation, I’m request to you, your officer Mr. Praveen is based in Delhi his regular call to me my friends my family’s member and insulating me. He access my social network get contact my friend, family’s and make hell my life.

              Madam I understood I’m defaulter you can take legal action, but your office can’t involved my family’s my friends, madam one thing is sure today or tomorrow you got your lone amount, but your office involvement in my social network I spoil my life my family my social respect. Madam my name is Kumar Abhijeet I’m residing in Patna.

              Regards,
              Kumar Abhijeet.
              +91 [protected]
              Patna

              Sent from my iPad
              Apr 27, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 25, 2018
              ICICI Bank Customer Care's response
              Dear Kumar Abhijeet,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Divya H D
                from Mumbai, Maharashtra
                Mar 21, 2018
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                Address: Bangalore, Karnataka, 560024

                Hi,

                Recently i have applied for personal loan. I received call from agency that they are processing the loan request. But i had asked the person to hold the loan due to high rate of interest. Even after not giving the confirmation to process the loan, bank has credited money to my account. I request you to cancel the request.
                Thank you.

                Regards,
                Divya
                Apr 23, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2018
                ICICI Bank Customer Care's response
                Dear Divya,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vtex) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Asitbiswas
                  from Ghatal, West Bengal
                  Mar 20, 2018
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                  Resolved

                  non issuing of noc after full payment of loan.

                  Address: Burdwan, West Bengal

                  A 2 wheeler loan ( Loan account no -
                  LTCR[protected]) Rs.27000/ was sanctioned from ICICI Bank/
                  Asansol/WB branch in Nov 2004 in favour of me. 24 nos of post dated check amounting Rs 1317 each was issued by me. All the cheques were debited from
                  my SBI saving account. But ICICI Bank is not issuing me NOC giving justification that one of the installment was not received by them and asking rs. 5320/- more mony to close...
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                  K
                  KALYAN MUKKIRI
                  from Mumbai, Maharashtra
                  Mar 20, 2018
                  Resolved
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                  Resolved

                  Hi,
                  this is kalyan. yesterday I was tried to recharge jio number through jio site.
                  149 is debited from icici debitcard but not recharged.

                  can you please help on this.

                  icici reference number : BIL/[protected]//RELIANCEJIO_LIC
                  website :https://www.jio.com/JioWebApp/index.html?root=primeRecharge

                  my account number :[protected]

                  Thanks,
                  Kalyan
                  Apr 23, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2018
                  ICICI Bank Customer Care's response
                  Dear Kalyan,

                  We made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  IMPS transaction of 50, 378 was carried on dated 13th March 2018, till date no update on status, since time-out occurred and money was not credited to Beneficiary account. Please check and help to close the issue on priority. The reference number for the transaction provided by NPCI through whom the funds have been remitted is[protected].
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                    P
                    prash82
                    from Pune, Maharashtra
                    Mar 20, 2018
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh, 452001
                    Website: www.icicibank.com

                    I was en employee of icici bank from 22/12/13 to 03/07/2015. I had submitted many mail request to hr for processing my pf withdrawal, which has not been done till date. I have even sent mail reminders but there has not been any response or even acknowledging my mail. Kindly do the needful. Please find the details below.

                    Name; prashant suryavanshi
                    Emp no: 286829

                    Regards,
                    Prashant
                    Apr 21, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Mar 20, 2018
                    Updated by prash82
                    i was In Malwa Parisar branch Indore MP in CASA sales.
                    Mar 20, 2018
                    Updated by prash82
                    contact me on
                    [protected]@gmail.com
                    mob:- [protected]
                    [protected]
                    Verified Support
                    Mar 21, 2018
                    ICICI Bank Customer Care's response
                    Dear Prashant,

                    We have made a note of your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Apr 06, 2018
                    Updated by prash82
                    No concerned officials in ICICI Bank contact me till date. what a ### services..
                    I made payment through paytm and the amount added to paytm is same as i added but the balance after deduction of amount is very less. Should i report to bank?

                    icici bank pf withdrawal - Comment #3047012 - Image #0
                    I had taken car loan from ICICI Bank and same I had cleared all the dues, hence they had given me NOC, however they have not reported the closed account details to CIBIL, they report when it was one emi delay but after clearing all the dues and they had issued NOC too, even then Bank had not updated the same in CIBIL for LAST FIVE years.
                    prash82's [Complaint's author] reply, Apr 6, 2018
                    ICICI bank is fraud bank after PNB
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                      H
                      harsh.patil
                      from Hyderabad, Telangana
                      Mar 20, 2018
                      Resolved
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                      Address: 411057

                      Hello,

                      I got a call from icici agent whose name is "rishabh" and whose no is [protected] & [protected], he told me that you are eligible for rubyx icici card with zero joining fees for life time and with that you will get amazon voucher worth rs 1000, bookmytickets offer and so on, post that i applied for the card.

                      I received the card on 15th march and yesterday when i linked the card with the icici account, i was shocked to see the statement where in rs 2950 joining fees where applied, i asked customer care to cancel the request however i want to take serious action on the person who gave me false details about the card and who just want to earn bucks by bluffing customers, i would like to lodge a police complaint against these sort of people and let icici know what it's employees or agent doing, hope icici will care about its reputation.
                      Apr 20, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 20, 2018
                      ICICI Bank Customer Care's response
                      Dear Harsh.Patil,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vome) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        C
                        chandan singh banoula
                        from Lucknow, Uttar Pradesh
                        Mar 20, 2018
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh, 226016

                        Dear sir following are the my tax savng bond detail. All maturity mony not received till date. Please help
                        1-
                        112000 tsb certificate no 77197
                        Inr 5000*2 no
                        2-
                        O12002 tsb certificate no 129529
                        Inr 5000*3
                        3-
                        O22003 tsb certificate no 151405
                        Inr 5000*6

                        The above are my tex saving bond year 2001 to 2003
                        Please provide me the solution

                        Chandan singh banoula
                        [protected]
                        Apr 29, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 20, 2018
                        ICICI Bank Customer Care's response
                        Dear Chandan Singh Banoula,

                        We have made a note of your concern. Our official will get in touch with you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Mar 31, 2018
                        Updated by chandan singh banoula
                        Dear sir
                        Last 10 days No response form ICICI team
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                          S
                          shivasai@01
                          from Hyderabad, Telangana
                          Mar 20, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500026
                          Website: ICICI BANK

                          My mobile no is [protected] iam receiving messages through ad-icicib & ax-icicib a which is not linked to my account neither my mobile. Iam getting 200-300 messages per day which is customer acc no xxx4639.
                          In spite of compliaing to icici bank authorities through written compliant but no is taking responsibility.

                          So please solve problem as soon as possible.

                          With regards,
                          B vinay
                          +1 photos
                          Apr 20, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 20, 2018
                          ICICI Bank Customer Care's response
                          Dear B Vinay,

                          We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Mar 24, 2018
                          Updated by shivasai@01
                          Till now i didn't get any call from ICICI BANK officials nor my problem is not solved till date
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                            D
                            Drashti11
                            from Ahmedabad, Gujarat
                            Mar 19, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411057
                            Website: Bakeway. Com

                            I ordered cake from bakeway.com and my order was cancelled so as per that the merchant have initiated my refund. But still i havent received my refund for that amount 1050 rs. Refund id is :-rfnd_9ilmsdpxry6qy5.
                            Kindly take my request as soon as possible. They have told it should be received in 5-7 working days and it has been already 12-13 days. Kindly take my request faster else i ll raise chargeback or despute for “money has been debited from your account and you have not received."
                            Apr 20, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 20, 2018
                            ICICI Bank Customer Care's response
                            Dear Drashti11,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vom7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              Dharmeshbhai Solanki
                              from Mumbai, Maharashtra
                              Mar 19, 2018
                              Resolved
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                              Resolved

                              I am Dharmesh solanki my credit card no.[protected] mo.no.is [protected] my credit card payment date is 13 February but due to some reason I couldn't complete the transaction. Due to February payment date was 15th and it was returned due to insufficient balance. So last Sunday I talked to customer care about the payments he talked me you can pay the amount without any return charge. Therefore I completed my payment of RS 1100/- and after that I talked to customer care will it completed or not. He asked me the payment is completed but Rs 504/- return charge is added I would like to request you that please reverse this charge. I use the card since last 15 year. My heartly request for reversal the charges. Thanking you. DHARMESHBHAI SOLANKI Dt 19/03/2018
                              Apr 25, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 20, 2018
                              ICICI Bank Customer Care's response
                              Dear Dharmeshbhai Solanki,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Nidhi Chonkar
                                from Pune, Maharashtra
                                Mar 19, 2018
                                Resolved
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                                Resolved

                                Address: 411033

                                Today I Got a message regarding that my ICICI bank account is debited with Rs.10, 000/- and description says NFS/CASH WDL.

                                What is this cheating and fraud going on in icici bank? Please help me to regain the lost amount.

                                I have seen to many same issues on online with ICICI bank. What is wrong with bank? I want my money back or otherwise I will take appropriate action against ICICI bank
                                +1 photos
                                Jul 3, 2018
                                Complaint marked as Resolved 
                                Not Resolve
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 20, 2018
                                ICICI Bank Customer Care's response
                                Dear Nidhi Chonkar,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vomh) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jul 01, 2018
                                Updated by Nidhi Chonkar
                                the complaint is never resolve, baking responsible person always fools people doing mark complaint as resolve ...
                                Jul 01, 2018
                                Updated by Nidhi Chonkar
                                SUCH A FRAUD AND IRRESPONSIBLE BANK OF ALL TIME...

                                I am going take action against bank... File FIR against bank and bank persons whoever is responsible for this issue ... I will sue bank in consumer court for fooling people and taking customers money that they earn from hard-work by making such lame frauds

                                Also no one even try to contact me regarding this issue till date, most irresponsible bank of all time till date. who do not care about there customers and issue going on below there noses.

                                the only care about there CEO frauds recovering there losses from innocents and loyal customers of there bank. by disclosing personal details and account details to people to do frauds against there customers and make fraud transitions within bank. to fool customers saying that they don't know about fraud and they cant help them to recover.

                                SUCH A FRAUD AND IRRESPONSIBLE BANK OF ALL TIME...

                                https://www.businesstoday.in/sectors/banks/icici-bank-ceo-chanda-kochhar-videocon-loan-venugopal-dhoot/story/273687.html
                                "ICICI Bank CEO Chanda Kochhar under fire over Rs 3, 250 crore loan to Videocon Group "
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                                  C
                                  Chandrika Ananya M G
                                  from Bengaluru, Karnataka
                                  Mar 19, 2018
                                  Resolved
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                                  Resolved

                                  This is Chandrika M G having a savings account with you since last 11 years.

                                  I had dropped a wrong DD in ICICI bank drop box at Banashankari 2nd stage branch on 1st March 2018. The DD was worth Rs. 48, 353 and it was a loan DD from Sriram Union Finance.

                                  Then I realised and I called the branch, they told it has been returned and dispatched on 2nd March 2018. Till now nobody is able to track it. Neither branch, nor customer care and it has been 17 days.

                                  The EMI date starts from 5th April 2018. But the tragedy is that I am not sure if I would have received back my DD by then.

                                  I am now anxious if my DD is destroyed or lost. How do I get to know the status of the same??

                                  Who is responsible for this?
                                  May 5, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Chandrika Ananya M G,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vomg) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Sammy_Bond
                                    Mar 19, 2018
                                    Resolved
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                                    Resolved

                                    I have recently paid off my loan and i'm awaiting the property documents as i have to do the sale deed and my wife is in india to do the procedure. We have been patiently waiting for the past 1 week to get the documents as i was told that it takes maximum a week to get the documents. As of now nobody has a clue on when i would get the documents.

                                    Why does it take so long to get the documents once the loan is paid off? My wife has to return back and her tickets are for this friday.

                                    Can someone plz look into this and expedite the matter?

                                    Thanks,

                                    Sanjay verma
                                    [protected]@yahoo.com
                                    Apr 19, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 19, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Sanjay Verma,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Please do the final settlement for ICICI credit card I m going for my native place so I m cancelling this card please do the needful...my card sum one call and misused the amount I can't pay already I given police complete also regarding this that's wy I m going for final settlement... Please do the needful...
                                    ICICI Bank Customer Care's response, Mar 19, 2018
                                    Verified Support
                                    Dear Bharath Gowda's,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4visk_1) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I can't find the status of my bonds with the bondholder numbers 4058229, 4058416, 4058226, 4058417..
                                    Please make me aware about the details..Thank u. .
                                    ICICI Bank Customer Care's response, Mar 19, 2018
                                    Verified Support
                                    Dear Priyanka Midday,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4visk_2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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