[Resolved]  ICICI Bank — Fake customer care service

Address:

Thane, Maharashtra, 400605

Dear sir
My name is rahul, i have salary account with ICICI bank from 3 year, some day before i got call from ICICI customer services and she offer me cash back card because of my salary account are with ICICI. and ask to provide some documents on whats app and also i attend verification from another number. i provide my documents to her on whatsapp but still i am not receive my cash back card, i am trying to connect with same whats app no but it is not reachable or not answering, i also complaint my query to icici but icici executive told me no any one cashback card offer is available and we are not accept any documents on whatsup .

After 3 to 4 days again i received call for Credit card confirmation from same no but i never apply for credit card. and she told me we are ICICI employee of LOWER PAREL MUMBAI BRANCH. i also talked with his senior she also told me we are icici executive.
But when she first time called me, she never single time ask me for credit card, she talked about only for cashback card. i have recorded call if icici required.

Means ICICI does fake call to costumers for cashback card offer and generate credit card lead. if customer required or not. Same ICIC excutive whatsup number still are working and using ICICI logo on DP.

please confirm me when my cash back card i receive

Please use following detail

ICICI executive contact Number - 0 [protected] ( Please check whatsup dp also )

Attachment - snapshots of conversation with icici executive

Rahul Nikam