Comments
The ICICI customer care justify, what they did
this is what I have written in response
Through Your mail I came to know that a loan Rs. 24, 80, 000.00 has been sanction against my name. even though I have not receive any information from anyone, forget loan, I have not received even sanction later, How can someone sanction loan without my consent. I have even told Mr Mayur Chandani not to process my loan. I have not signed any stamp paper which is issue by court which is required for loan sanction.
Just to achieve their target and commision, They proceed further and did all to without my permission. not even once I told not only Mayur but also the guys named Santosh Rai of Bahadurgarh that my loan is already been sanction by other bank. Mr. Mayur even told me that he will somehow managed to that I have to pay half the amount of processing fee.
Few explanation I seek from your side.
Can you show me any acknowledgement that I have receive sanction later. I have not received any till date via mail or personally.
How can Bank proceed further without taking any extra cheque and other document signed by me.
Who authorize Mr Mayur to proceed further eventhough I have told them clearly to not proceed further since a loan has already been sanction to me by other Bank.
Where It is mentioned That I have to pay 0.5% of loan amount as processing fee.
Will this amount also aplicable if I had applied for pre approved loan.
this is what I have written in response
Through Your mail I came to know that a loan Rs. 24, 80, 000.00 has been sanction against my name. even though I have not receive any information from anyone, forget loan, I have not received even sanction later, How can someone sanction loan without my consent. I have even told Mr Mayur Chandani not to process my loan. I have not signed any stamp paper which is issue by court which is required for loan sanction.
Just to achieve their target and commision, They proceed further and did all to without my permission. not even once I told not only Mayur but also the guys named Santosh Rai of Bahadurgarh that my loan is already been sanction by other bank. Mr. Mayur even told me that he will somehow managed to that I have to pay half the amount of processing fee.
Few explanation I seek from your side.
Can you show me any acknowledgement that I have receive sanction later. I have not received any till date via mail or personally.
How can Bank proceed further without taking any extra cheque and other document signed by me.
Who authorize Mr Mayur to proceed further eventhough I have told them clearly to not proceed further since a loan has already been sanction to me by other Bank.
Where It is mentioned That I have to pay 0.5% of loan amount as processing fee.
Will this amount also aplicable if I had applied for pre approved loan.
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23621
Pending
2043
Resolved
14253
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2hw2y in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team