[Resolved]  ICICI Bank — Fastag blacklist removal poor service

Address:

Hosur

I had a fast tag with icici bank customer id: 10016149 which was blacklisted due to tag issuance issues. I requested to close on 22/06/2021. Which is accepted and closed on 05/07/2021. On 06/07/2021 i received a refund also. But these people kept my vehicle KA53MB1420 in blacklist. They closed account but not removed it from blacklist with ncpi. (Govt authority) therefore reactivation of any new fasttag is not possible. I want to activate new tag because my old tag of icici this is not getting processed
If my tag account is closed on[protected] t should be removed from blacklist from ncpi. Very poor service from icici bank.

You can see attached image. It is clearly showing my account is closed but my tag is still blacklisted. Now i have raised another request on 19-jul-21 to remove my blacklist . They are giving timeline as minimum 3 working days.. are they doing this longer time if we are getting new TAG?? Please revert as early as possible.