[Resolved]  ICICI Bank — fastag debit

Address:Kumbalam Toll Plaza, Ernakulam, Kerala, 682506

I travelled through kumbalam toll plaza on[protected].23.36 am but they are failed to scan my fastag, so i have to pay by cash including return of rs.55/-, but i got a message 8.32.32at from icici that debit of rs.35/- was been made from my account ref trip no;[protected], on my return i went to toll plaza office but they were reluctant to pay rs.55/- instead they offered rs.35/- for one way, on my return also rs.20/- debited from my account at 10.31.40 trip no:[protected] and on 2-12-19 at 11.57.11 am on the same plaza i was debited rs.35/- trip no;[protected] & rs.20/- at 19.28.22, but in next day again i went to the same plaza at 10.53.33 i was debited again rs.35/- instead of zero debit as it was before 24 hours and also debited rs.20 at 14.49.39. So i am having a total loss of rs.75/- altogether, do the needful to reimburse the same
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Jan 5, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02kbm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Today 580rs were deducted from my acc two times

It shows mab charges for sept 19
and Oct 19
ICICI Bank Customer Care's response, Dec 6, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a02kbm_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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