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[Resolved]  ICICI Bank — fastag delay

I haven't received my fastag as promised by 8 working days. I have submitted the request on dec 2nd 2019, and my customer id is 11744873. I have called customer care many times and it will be busy all the time and once they picked and said that it will be delivered in 2 days but its not delivered. I have also lodged a complaint using the portal as well but no action taken. Please deliver asap.
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Jan 17, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03pwf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 
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Comments

From my account every month two times! they deducting 500 rupees from the cause of NFS, if we contact the costumer care for raise the complaint the are not responding to claim the complaint. almost i lost 3000 rupees amount from NFS. so please respond to my complaint and refund my amount as early as possible.
Reply
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwf_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Rs 500/- has been debited from account today without my knowledge asnamed Dr tran fund. am never ever requested for the same.Resolve the issue ASAP
Reply
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwf_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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