ICICI Bank — fastag refund not received

S S Vasan

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560067
Website:	www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page

Hi. I cancelled my icici fastag in october 2017 as i sold my vehicle. There was a balance of approximately rs 425 left in the tag. Till date neither has the tag been cancelled not has the refund been provided to my account despite countless follow up calls. Every time i get an assurance that my complaint has been escalated but no action is taken. Kindly help. Thanks

Vehicle number is ka05mq44*

Was this information helpful?

No (0)

Yes (0)

Jul 22, 2018

Updated by S S Vasan Mail sent today 22/07/2018) mentioning vehicle number in subject line

According to icici fastag customer care a refund on rs. 701 was issued on 30 march 2018, that fastag was cancelled 6 months after I placed the request to cancel!!!

I still don't have the refund in my account and icici fastag customer care is unable to provide any reference number for the transaction

Related ICICI Bank reviews

View all 23614 ICICI Bank Reviews

Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear S S Vasan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4q7p7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team