[Resolved]  ICICI Bank — fastag from icici not working

I have taken the icici bank fasttag and it is not working at all. When i tried contacting the customer care they are unresponsive. They are also not able to provide the solution. When i am going through the toll plaz thet=y are trying to scan but it's not working. And please note for every toll plaza it is happening like this

Vehicle no: od34 a 1202

Customer id:12231193

Fasttag account no: 22734774
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Apr 22, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
ICICI Bank Customer Care's response
Dear Sudeeptap,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bykg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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