[Resolved]  ICICI Bank — fastag not delivered no response from icici bank

Address:New Delhi, Delhi

I ordered a fastag for my car on 6/12/2019 against the customer id /acct no. 11825160 and still have not received it. There is no way to track as to where is it. The call center number shared [protected] or even premium number chargeable to me [protected] is in continuous wait loop with no one picking up the calls. Have waited more than 30 minutes multiple times. Tag is still not delivered. With deadline fast approaching i'm really upset with services from icici bank. This is absolutely not in line with icici brand quality standards. Regret ordering the tag from icici... And really worried if the same is happening to standard banking services of icici
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Jan 17, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2019
ICICI Bank Customer Care's response
Dear Kushagra Anand,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03g8o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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