[Resolved] ICICI Bank — fastag not delivered since 10+ days

Mayanktyagi29

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201012

Hi,

I've applied for fastag on icici fastag portal on 26-november-2019.
In the portal i could see that tag account no #22040420 is activated with the customer id 11605105
So far, i've not received fastag on my communication address. Also i'm unable to reach customer care over phone.
I have already raised a complaint on icici portal on 6-dec-2019, but no response there as well.

Request you to please look into this on priority.

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Jan 10, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02zys) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team