ICICI Bank — fastag - not received

Address:S.No 293/2D4, Beloor Village, Devastanbettu, Kundapura, Udupi-576221, Karnataka, Udupi, Karnataka, 576221

I've applied for fastag on icici fastag portal on november-18, 2019.
In the portal i could see that tag account no.21943000 is activated with the customer id is 11503685
But have not received fastag yet in my communication address. Also we are unable to reach customer care over phone line
I have even lodge complaint on icicic= fastag portal but no response from them. Please look into this on priority
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02lkh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dec 09, 2019
Updated by shettyjrsairody
I am unable to send Email to the above mentioned Email address. Could you please send me with updated Email address to my Email ID [protected]@gmail.com
Complaint comments 

Comments

I have applied for fastag from ICICI bank through online mode in October and yet on 13.12.2019 I have not received the tag. There is no help from customer care even after repeated complaints / query lodged.
Details are as follows :
FASTag no.[protected]
Acct no. 21856009
I have applied for fastag from ICICI bank through online mode in October and yet on 13.12.2019 I have not received the tag. BIL/ONL/[protected]/FASTag ICI/97187177

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