[Resolved] ICICI Bank — fastag not received or delivered

MohitAK

from Noida, Uttar Pradesh

Dec 20, 2019

Address: 201301

I have applied for the fast-tag from icici bank fastag portal. I have already paid all the charged but i didn't get any response from icici. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarifies the current status of fastag.

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Jan 21, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03y36) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team