ICICI Bank Complaints & Reviews

I tried calling[protected] to customer care for this but a pre recorded tape is running stating this facility is shut temporarily.

some how got connected one time to customer care for this but a pre recorded tape is running there asking for debit card number.

I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online...

I have applied hdfc fastag on 22nd november.
Still i didnt have any update about fastag.
My reference number is hfr465340
May i know what's the status?
Kindly share courier docket number as soon as possible.
Please do at the earliest.
Please track and share the courier details.
And customer services is alwayss busy, many times i have been tried to call but i didnt responce from this side....

Applied for fastag on icici fastag portal on noember-22, 2019.
Tag account no. Is activated.
Customer id is activated.[protected].
I have not received fastag yet.
Customer care no. Is always busy.
I have even lodge complaint on icici fastag portal but no response from them.
Feeling helpless.

Please do the needful to deliver the fastag asap....

I applied for fastag on icici fastag portal on nov-22-2019. I got message that my tag account has been activated and customer id is also activated. But i have still not received fastag at my shipping address. Icici customer helpline number is also busy all the time so could not contact. Please do the needful to deliver the fasttag.

I raised this query with icici fastag. (Cmp[protected]) however, there is no response....

Bank has deducted inr 5000 each on 22nd aug, 22nd sept and 22nd oct 2019 for sip from my saving account and has not invested the same in sip. Inspite of various communciations at branch level and customer support through emails they are not giving any proper response.in every mail they generate service request number and reply that your query will be resolved in i working day or 3 working day or 6 working day but everytime they say the same...

As per the captioned subject i request you to immediately put hold on the above account (In which amount has been credited erroneously i. E. 04*1246) and arrange for reversal in my account no. 3037*80 of sbi, having ifsc sbin*77. As it was erroneously credited, correct account no. 04*1264 of your bank belongs to my colleague shri harish kumar singh - mob 80*2- ifsc icic0*2.

Thanks & regards,

Hemant paikara....

On dated[protected] my Fastag ID no. 10705651. I had not use my Fastag and my vehicle but toll plaza Jaipur had wrong deduction of Rs. 295/- on dated 26-27/09/2019. After several complaint done by me but about two months suffer wrong deducted amt. Rs. 295/- had not refunded. please take action against authority as early as possible. I had files complaint no. 3841450 dated 01-11-19, 3833950 dated 30/11/2019, 3898403 dated[protected] and I...

Today i called ICICI customer to cancel my Credit card. They don't have toll free number. Even though i have unlimited calls, i have been charged 1 rp/min. When the call starts, they play all the ads of loan and other stuff which kills first 5 mins just to get into the option of talking to representative. After that it takes atleast 15mins for them to attend.
For me the customer number in the queue started from 22 then 21, 20, 12 and...

Hi team,

I applied fastag using icici bank web portal on 19th nov 2019. My fastag account no. Is 11511936. I kept calling icici customer care toll free number many times most of the times it is busy. If it get connected it is irritating to wait in a queue for more than 5 minutes to connect to your executives. The customer care executive told i will get the fastag within 2 days which in on 30th nov, but till now i didn't receive...

I applied for fastag card on 10th nov. I got message from bank stating card is sent through courier & will receive by 13th nov. (Details were provided).

However, i did not receive the courier. A week later i got message that my address is not found. However, i have received lot of couriers on same address. They could have called me if they could not find my address.

I raised this query with icici fastag as they...

I am therese. 588.00 rupees has been deducted from my account as (Dcardfee-oct-19-sep-20).

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

It was told me by the icici representative that it is free of cost and it will never be charged...

Hi,

I have done a transaction on 1st of dec 2019, of 7421 rupees to nest away,
My amount got deducted and bank is saying money received by nestaway but nestaway provided me docs that they did not receive the amount.

I don't know then where my money went. I want to raise it as dispute and want a chargeback and attaching the additional documents for bank purpose so that my money can be return back to me...

Hi,
I applied for icici amazon pay credit card and kyc is done and i got the message from icici in my registered mobile number. But credit card is still not delivered.
When i tracked on bluedart it's showing status "landmark/address not provided", if landmark/address is not provided how kyc is done successfully. Even i did not get any call from bluedart delivery agent.
When i called to amazon cc they said, call icici...

I am therese. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19). I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was...

I have new fastag register to a vehicle but my balance 300 is deduct and fastag is note active it show tag id is not present in database error at npci registration. Plz active the vehicle from black list. Plz surrender the fastag of mhh01h0078 then i can register another fastag plz surrender my fastag of icici bank...

I raised a request to replace the fastag as the one i have is not getting detected at tolls. I raised a request on 29th oct. I have called multiple times, talked to a supervisor called, pramod deshmukh. He guaranteed that i will get it on 12/02/2019. Nothing happened, i called fastag services again, talked to zinnia mondal, asked for a manager again, she said i will get a call back later in the evening as all the managers are busy on calls,...

While making an online purchase, I entered the pin wrong 3 times due to network error. And they told me to contact customer care where nobody picks up.
So i switched to upi transactions and today it has stopped showing up requests as well. Error #0084. I'm getting sms but no upi request.
I am not being able to to buy anything online or order anything. And even the app has no help options where my problems will be listed....

I have applied fastag on 29th Nov 2019. unfortunately the HDFC website gave an error after debiting my payment. using my credit card, I have got the SMS stating my payment was successful. But my page session was ended and I couldn't get any confirmation regarding my transaction. I called the HDFC credit card department, they said the payment was made successful but there was no answer from fastag. I didn't get any response from them. I tried...

Date of incident: dec 2nd 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make...

I have done an imps transaction for rs. 10000 my sbi account on 01-dec-2019. But soon after i got a message from icici bank saying "imps txn ref no *97 for rs 10000.00 is timed out at beneficiary bank on 01-dec-2019 19:32:07. Txn status will be updated by bene bank in 3 working days". Although amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
My concern is if the transaction is timed out,...