[Resolved] ICICI Bank — fastag/mobile number updation

vasudhar kusuma

Address:

Hyderabad, Andhra Pradesh, 500056

Hi, my fastag customer id is 11903280.. I requested to change my mobile number in[protected] with compliant number cmp[protected] till date[protected] not updated for the same.
Now again i call to customer care, they said that server issue and your team given new compliant number cmp[protected]..
Your team earlier said that max tat is 7 days...
Till now 7 days is not over or till server is not working???

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Mar 15, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2020

ICICI Bank Customer Care's response Dear vasudhar kusuma,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a083xe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team