[Resolved] ICICI Bank — Fd fund not credited or renewed to account post mature

musthafa11

Address:

Cuddalore, Tamil Nadu, 608502

Dear sir,

Two of my fixed deposit matured in feb 2017 there are not renewed further two years as per auto renewal request is exiting or credited to original account post matured date regarding this issue the bank did not send any alert message via email or sms if any problem occurred to renewal proceeding

Regarding this issue i have made several sr but none of them not processed till date, today i have visited branch they are helpless
Fd#[protected] sr#[protected]
Fd#[protected] sr#[protected]

They are not respecting online banking customers i need interest those days the deposit not renewed just holding the money in their bank not acceptable

Immediate action is to be taken, the same problem occurred in last year was reported again there are repeating same

Nowadays online banking with icici bank very bad compared to iob is better performing in it environment

Mohamed mustahfa
[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 28, 2017

Complaint marked as Resolved

FD Closed and credited to account, interest paid for holding period thanks to consumer complaint forum Regards

ICICI Bank customer support has been notified about the posted complaint.

Apr 24, 2017

Updated by musthafa11 Several calls came there are unidentified all are mobile calls asking account information I could not tell all because insecure, they can send me email for verification or communicate with respective branch head where account is holding

The bank not supporting it's branch operation, SR system for everything not mandatory, request should not modified by approving authorities, consumer not getting email sms alert pre renewal/closure notice for FDs

I am Quite unhappy banking with ICICI