[Resolved]  ICICI Bank — fee reversal

Hello,
I am prasanna. I've been using icici credit card for more than 6 months and i pay the bill within the given due date. Since i was out of station for past two months i can't able to track the bill details that lead me to cross the bill due date. Now i can see that there was amount which has been charged for late payment. Kindly reverse the over limit fee and late payment fee. Once it is reversed i'll pay the entire amount of credit card. Expecting a call from senior level management in order to discuss in detail. Thank you in advance.

Name: prasanna
Mob:no: [protected]
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Sep 29, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
ICICI Bank Customer Care's response
Dear Prasanna,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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Bangalore Mysore Road Satellite town Bus stop is always shut down and when asked about the openings the security person says that this AtM is always shut and no management takes care about this.

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