[Resolved]  ICICI Bank — finance charges

Address: Chinchwad, Pune, Maharashtra, 411019

I have been charged with 2100 rs by icici bank just because i failed to make payment in time for cc. Though it got delayed by only 2 days if you take in to consideration of rbi rule. Where it states customer has 3 days grace period to pay cc outstanding.

Finance charges includes gst as well where i have done nothing.
And also it was my first bill generated. I requested for reversal but they denied
I talked 4 times over call and dropped and email also but no use.

I accept it is delayed but charging 2100 for this is not at all acceptable. And i made payment even minimum amount was also cleared before last date only for 4000 outstanding they charged along with gst.

Bill period is 9th december 2018 to 8th jan 2019.

First statement of my new credit card issued by icici.

Registered number is [protected]
Mail i'd mayurchobhe. [protected]@gmail.com

I want the reversal of charges at least 75% of amount should be reversed