I have been granted a home loan(plot+construction) during the sanction your team clearly said there is no foreclosure charges, now when i go to close the account after paying the EMI for over 1.5 years you are asking me 2.3% preclosure, entire process was onine, documents like my Sanction letter, RBI letter, your website clearly mention 0 foreclosure for floating interest rate.
Yesterday, I had to visit with more than 3-4 branches with my wife just to check who will support. Noone is even ready to take my DD stating we can't to partial payment for foreclosure. Is this what you call a centralized banking
Not a single branch supported. When I raised complaint no one was ready even take complaint. I have already taken another loan to clear this and I have to pay interest in two places. Who will own the cost for 2 place interest.
I have not missed a single payment till date and this is how you treat your customer. After requesting 100 times I think Vijayanagar branch made a request not sure what as I don't even get any copy over email or written.
I have raised a email complaint with noone responded yet.
Please take action on this as I am really mentally harassed due to this.
Please help we by cancelling foreclosure or i dont want to beassociated with icici anymore. Help me to close my salary/credit account i will also ensure all the accounts my family holds also is closed with this.
And if requires, I am even ready to take it to banking ombudsman, or file a complaint/case on the mental harassment and financial pressure you are putting on me.
Loan account number - LBBNG[protected]
Kunal Mishra Was this information helpful? | 
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