I am traveling abroad as a student and was inquiring about Forex Card with different banks. While most banks were showing me FX rates to buy EUR, I was thinking ICICI will also show me the rates before I decided to buy their card. To my shock, ICICI immediately deducted 499+GST from my savings account.
I immediately called the bank within 10 minutes and told them my problem. I was assured that my comments were added in the SR[protected] and the process will be stopped. But nothing happened, I kept following up and today got the card delivered to me. And I still don't know what FX rates I will be charged for buying EUR. ICICI is just bullying me and harassing me into buying something from them that they were never transparent about. They are ok to spoil the 18 years old relationship with me only for a measly 500 Rs. Was this information helpful? |
Regards,
ICICI Bank Customer Service Team