[Resolved] ICICI Bank — fraud by icici bank.- mental torture

ravikumargoud

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560008

I used to get call from below numbers saying that they are calling from icici bank and o have to pay them random ([protected], [protected], [protected])

I ignored and blocked their numbers.. Now they got all my private phone contacts (More than 100+ contacts and calling them and damaging my reputation.

This is serious offense that icici bank is doing damaging my reputation and breaching individual social security and privacy... I have sent email to icici customer care ([protected]@ icici.com) and [protected]@icici but in vain... My contacts are still getting calls from this number and if don't get any response from icici... I will take legal action against icici and those individuals who are giving mental torture and harassing my contacts.

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Mar 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

ICICI Bank Customer Care's response Dear Customer (ravikumargoud),

We understand that there are misleading calls/ e-mails being sent to customers of various Banks stating that funds need to be credited to their account with respect to some lottery / inheritance/ job offers /international funds transfer. We urge you not to react or share any information in response to such e-mails or calls. Please write to [protected]@icicibank.com sharing the details of the fraud for us to investigate.

Regards,
ICICI Bank Customer Service Team.

Feb 16, 2018

Updated by ravikumargoud I am getting response from ICICI BANK ( Sayema Baig, Customer Service Officer, ICICI Bank Limited) and my concern is diverted to some other query which is not relevant.

My query is that person/s from below mobile number are calling and harassing me saying that they are from ICICI BANK .So can you confirm how they got access to my confidential information and my personal contact numbers.

Did you listen to the recording which I had sent .

Mobile Number who are from ICICI BANK : [protected], [protected], [protected], [protected] (started calling from this new number today )

Mar 01, 2018

Updated by ravikumargoud My original complaint is still OPEN and i am still getting calls again and again from different numbers ...I got a call today [protected] . My Concern is simple...How these vendors who authenticate saying that they are from ICIC got access to my whole personal contact list and calling each and every and asking for my confidential information. What action BANK is taking to register a criminal case against these Mobile Number owners

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Comments

ravikumargoud

from Bengaluru, Karnataka

Kindly do not divert the subject of my concern.
I have shared the recording to [protected]@icicibank.com and it is solid proof for the conversation that the persons calling from numbers - [protected], [protected], [protected] are from ICICI BANK and harassing my family, friends and colleagues to share confidential information about me.

Also, what actions ICICI BANK has taken against those who are misusing the BANK's name and not adhering to RBI guidlines and social security of an individual. Mobile numbers i have provided are still active and we are getting calls from these numbers on daily basis. How some one is able to have all the personal contact information of any individual.

Awaiting for your honest and sincere response.

kavivaru

from Bengaluru, Karnataka

There is no protection of data anywhere. When facebook is able to store all the data, ICICI is nothig.
Am having similar issues.