[Resolved]  ICICI Bank — Fraud call asking to provide debit card details to transfer points to cash

Address:

560078

Today (24th may 2017 at 12:10 pm), i received a fraud call who claims to be an icici employee with emp id as 495220 and name as prakash sharma. He spoke in proper english language. He said; some reward points are accumulated in my debit card. Icici bank is planning to replace my existing debit card with a new coral debit card (For added security). He asked me card number, expiry date verbally. Then he put me across to the ivr and asked me to enter cvv and otp via ivr. I received an sms from shopvista with otp and transaction amount on my mobile phone. Prakash said that, shopvista kerala is the icici bank's payment gateway and so it is safe to enter cvv and otp in the ivr. However, at that point i realised it is not an authentic call and hence disconnected the call. The phone numbers from which the call was initiated is [protected] and [protected]. So, please be careful with such people who can cause damage to icici bank's reputation as well as misuse your hard earned money