[Resolved]  ICICI Bank — Fraud: Debit card for my A/C ordered by ICICI Bank officials without my consent & knowledge then delivered to Unrelated address

Address:	ICICI Bank
Website:	www.icicibank.com

I am Manjunath K E having an ICICI A/C ending with XX6447 at Old airport road branch, Bangalore. ICICI bank officials have ordered a debit card for my account in my name without my consent on 18-Aug-2021 with service request no: SR[protected]. I have never requested for an personalized express debit card.

What is even more surprising is they have selected delivery address as "Rajender nagar branch, Ghaziabad" which is neither my communication address not my home branch.

I got an email stating that my express card is delivered to "Rajender nagar branch, Ghaziabad" on 24-Aug-2021. Soon, I visited to home branch they told me to contact customer care. Then, I contacted customer care, and they blocked card and refunded charges.

But, neither home branch nor customer care answered to my question of "why did they order a debit card in my name without my consent, and deliver it to some strange unrelated address".

I doubt there is some kind of fraud. I would like to know why ICICI Bank ordered a debit card in my name for my A/C without my consent, and deliver it to some strange address"

Only due to email alerts, I got to know about all these details, without which I might have never knew about it.